14 days old

Windows Operations Engineer

Discovery Inc
Kraków, Woj. Małopolskie 30-732
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  • Job Code
    146120007
Discovery Inc

Location: Krakow, Malopolskie, Poland,
Req ID: 12420

Overview

Reporting to a Duty Operations Manager, this position is critical in monitoring and supporting Discoverys Global platform infrastructure. The position is part of a unified technical operations team that will consist of members from multiple disciplines (Distribution Operations, Network Operations, Server/Storage Operations, Cloud Operations, Digital Platform Support Operations and Security Operations) to form a team capable of providing monitoring and support to all Discovery technical infrastructure.

Responsibilities

  • Monitoring all our production platform infrastructure in real time
  • Outage vetting initiating of critical outage situations
  • Implement, or assist with implementation of, changes to production platform infrastructure
  • Keep platform infrastructure device monitoring and asset tracking systems up to date
  • Coordinate escalation process to third-party platform vendors in case of hardware or software failure
  • Manage network printer queues, drivers, and firmware
  • Provide support for server patching/change management activities
  • Be available for on-call/after hours to support critical outage situations as well as planned out of business hours system maintenance.
  • Uphold professional ticket management by ensuring all ticket types are logged, work logs updated and properly resolved at time of completion
  • Maintain Platform Operations Knowledge Base(s)

Qualifications

  • 2+ years providing administrative and troubleshooting support in the areas of Windows Server, Active Directory, Server virtualization, backup solutions, and patching
  • Able to communicate technical matters to technical and non-technical audiences
  • Fluent English
  • Experience with Cisco UCS
  • Experience with Commvault
  • Experience with VMWare ESXi and Virtual Center
  • Experience with Ivanti Heat
  • Experience with Powershell
  • Experience using ServiceNow or another similar Service Management tool
  • Experience using Solarwinds monitoring platform
  • Experience with DNS, DHCP, IPAM Toolsets (Infoblox)
  • Experience with ITIL principals
  • Bachelor's degree in Information Technology, Information Systems, Computer Science or Engineering, or related field or equivalent experience.






PI146120007

Posted: 2021-09-03 Expires: 2021-10-05

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Windows Operations Engineer

Discovery Inc
Kraków, Woj. Małopolskie 30-732

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