15 days old

TAY Services Case Manager

First Place for Youth
San Francisco, CA 94107
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Want to make a difference? Want to help support young adults with their futures? Do you live in, or near, San Francisco, California? Then come work for First Place for Youth!


First Place for Youth is the largest provider of housing and comprehensive services for transition-age foster youth in the state of California. Were giving young people the tools, support, and

opportunities they need to take control of their own lives and create the futures they want. Weve built a 20+ year record of success, measured not just by the number of youth who walk through our doors,

but by the outcomes they achieve.

JOB SUMMARY: The Case Manager provides intensive onsite and community-based case management for individuals whom faced homelessness as Transition Age Youth (TAY) and now live at our affordable housing locations. Through comprehensive case management, the Case Manager helps youth to identify and attain goals in the areas of self-sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy. The Case Manager also provides on-site, drop in resource and referral support for residents as needed and coordinates community building activities and workshops that promote independent living skills. This position works closely with Affordable Housing partners to ensure housing stability.

Essential Duties and RESPONSIBILITIES include the following. Other duties may be assigned.

Responsible for providing Case-management and skills development to participants in program:

  • Conduct one-hour weekly meetings with participants assigned to caseload to help participants identify and accomplish short and long-term goals
  • Create and deliver impactful service plans for participants that focus on achieving outcomes in the areas of wellness, budgeting, long-term housing, education, employment, parenting, relationships and overall health
  • Coordinate with referral agencies, identify community resources, track participants progress, and develop creative ways for participants to practice and strengthen their independent living skills
  • Prepare clients to maintain housing after program exit or help them to identify alternative housing options if necessary
  • Support participants to develop and practice social emotional learning skills that promote conflict resolution and decision making
  • Assess educational status and interest of participants and support their educational goals
  • Work collaboratively with Job Coach and participants to improve resumes and cover letters, submit job applications, prepare for interviews and secure full and part-time employment
  • Coach participants on handling work-related issues, promote self-advocacy and increase success in job retention
  • Form partnerships with community agencies that can help link participants with community connections, building networks, wellness and employment opportunities

Create new linkages with community-based organizations, on-site resources and housing stability support through the case management process to help build participant transition to independent living.

  • Help participants move into supported housing. This includes helping participants secure and transport furniture, shop for home necessities, and locate resources in their new community
  • Ensure that apartments meet cleanliness standards by conducting monthly apartment inspections
  • Display and disseminate community resources relevant to residents and provide resource, referral and eviction prevention support to participants as needed
  • Client meetings scheduled as needed to ensure successful transition to independent living
  • Support property management to address serious housing concerns related to participants
  • Guide tours for funders and community providers to demonstrate how First Place for Youth partnerships with Affordable Housing agencies provide TAY with a stable and affordable housing solution
  • Coordinate community events and workshops to assist participants with independent living skills
  • Actively participate in weekly coordination meetings with property management staff and agency partners

Documentation/Administrative Duties

  • Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with TAY Program Manager
  • Maintain files for caseload and update monthly paperwork
  • Ensure proper and timely documentation of services including written case notes
  • Work collaboratively with colleagues across the organization and within respective department
  • Other duties as assigned


  • BA Social Welfare, Psychology, or equivalent required
  • At least three years experience working with homeless, at-risk, transition age (18-24 year old) or foster youth populations with complex presentations including presentations of chronic trauma.
  • Must be comfortable working in community settings.
  • Experience working with participants who have mental health and substance abuse issues
  • Experience in creating and delivering impactful service plans for participants
  • Experience in youth development model, asset-based relationship building, and experience in motivating youth,
  • Strong clinical skills, and/or a desire to learn more about the effects of the child welfare system on the lives of youth and young adults
  • Must be able to pass a Community Care Licensing background check
  • Commitment to cultural competency and diversity Deep commitment to social justice and systems change that addresses barriers based on race, ethnicity, sexual orientation or gender identit


  • Full-time position
  • 15 days of vacation time in year one
  • 12 days of sick time
  • 2 flexible holidays
  • 14 paid holidays
  • Paid sabbatical
  • Paid maternity and paternity leave
  • Employees choice of Kaiser or UCH HMO/PPO
    • Up to 90% of premium covered by First Place
  • Delta Dental Premium PPO
  • VSP Vision
  • 401k Retirement Savings with Match
  • Employee Assistance Programs

If First Place for Youth is the organization you are looking for then apply today! Our team will be excited to meet you. Review the attached job description for position details.


We are unable to sponsor work visas now or in the future.

First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.


Posted: 2023-05-12 Expires: 2023-06-13

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TAY Services Case Manager

First Place for Youth
San Francisco, CA 94107

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