30 days old

Systems Engineer I

Loyola University Maryland - Baltimore, MD
Baltimore, MD 21210
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  • Job Code
    191089861
Loyola University Maryland is seeking a Systems Engineer I to join the Infrastructure department. This position is responsible for managing all aspects of the University's desktop environments. This includes creating and managing all endpoint OS images and software deployment packages used across the University on both Windows and MacOS, using tools such as SCCM, Intune, Microsoft Endpoint Manager, and JAMF Pro. In addition, the position will be responsible for device and endpoint configuration management, analyzing and resolving end user and system issues in a timely and accurate fashion, and assisting with administration of specialized computing environments, including digital signage and point of sale systems.

Job duties include:
Device and Endpoint Configuration Management
- Create operating system images for both Windows and MacOS for deployment to managed endpoints
- Deploy operating system and application patches to managed endpoints
- Create and deliver applications using tools such as Intune, MECM, and Jamf Pro
- Implement security and configuration policies using MDM tools and Group Policy
- Stay current with new technologies and industry best practices and make recommendations for continued improvement

Tickets & operations
- Analyze and resolve user and system issues in a timely and accurate manner
- Resolve assigned tickets in Loyola's IT service management tool
- Create and maintain documentation related to system configurations and standard operating procedures

Assist with administration of specialized computing environments, including:
- HIPAA compliant environments, including the Loyola Clinical Centers and the Counseling Center
- Secure financial environments, including point-of-sale systems
- Digital signage
- Point of Sale systems

This is a full time salaried position eligible for the full benefits package, which includes generous amounts of paid time off and tuition remission for the employee and their family.

For more information and to apply online please visit:https://careers.loyola.edu/postings/6344




PI191089861

Posted: 2022-09-07 Expires: 2022-10-09

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Systems Engineer I

Loyola University Maryland - Baltimore, MD
Baltimore, MD 21210

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