16 days old

Susan and Kenneth Kermes Technology Fellow

Amherst College
Amherst, MA 01002
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Amherst College

Amherst Campus
Amherst Staff
Fixed Term (Fixed Term)
Full time

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites recent Amherst College graduates to apply for the Susan and Kenneth Kermes Technology Fellow. The Susan and Kenneth Kermes Technology Fellow is a full-time, one-year term position, starting at $22.54/hour-commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the w ays in which they bring value to and will work towards supporting a broadly diverse community.

The fellow will be a staff member of IT Support Services and will support the use of computing devices by a diverse group of students, faculty, and staff. The skills and talents of the successful candidate and the needs of the department will determine the content of the fellowship.

Summary of Duties and Responsibilities
  • Provide remote and on-site technical support for assigned systems and a diverse group of clients;
  • Assist with the management and deployment of distributed computing devices;
  • Assist with evaluation and deployment of hardware and software;
  • Assist with implementation of security policies;
  • Assist with planning, training, and improvement of the student workforce for IT;
  • Assist with remediation of security breaches as it relates to malware;
  • Assist with the development of technical documentation for internal and end-user consumption


  • An Amherst College graduate before the employment start date
  • Excellent customer service skills.
  • Strong, positive interpersonal skills and effective written and verbal communication skills.
  • Ability to work in a team-oriented environment with constant collaboration among team members.
  • A proven ability to make technical issues understandable and an ability to match technical opportunities to the goals of the College.
  • Experience using computers and technology in a distributed environment.
  • Strong time management, analytical and problem-solving skills.
  • Commitment to working with a diverse and inclusive community
  • Ability to work normal hours of operation and additional hours as business necessitates.
  • Attention to detail and personal emphasis on quality and accuracy.

  • Technology Certifications.
  • Experience in a customer service or service-oriented environment.

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College requires all employees to be fully vaccinated for COVID-19 (medical and religious exemptions may apply).

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure itmeets your total compensation requirements. Click here for Benefits Information .

Interestedcandidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

To find information about job group and level (JGL) follow this link.


Posted: 2022-06-16 Expires: 2022-07-18

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Susan and Kenneth Kermes Technology Fellow

Amherst College
Amherst, MA 01002

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