10 days old

Store Manager

2nd Wind Exercise Equipment Inc
Woodbury, MN 55125
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  • Job Code
    124863813

Position Overview

Under the direction of the District Sales Manager, the Store Manager works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their revenue, gross margin and sales goals. Additionally, the Store Manager must ensure adequate coverage of store during hours of operation, training of staff and maintain overall store appearance.

Responsibilities

Ensure adequate, competent coverage of the store during all hours of operation

Review training and skill levels of staff and take appropriate steps to fulfill training needs

Ensure compliance of all store employees with established security, sales and recordkeeping procedures and practices

Meet personal and store sales and gross profit goals through personal efforts as well as proper supervision and direction of store team

Monitor sales results for potential improvements and variances from plan and take appropriate improvement actions

Maintain strong customer relationships and make recommendations for attracting new customers

Respond readily to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines

Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive and profitable

Ensure the quality servicing of customers by personal involvement and intelligent solutions

Identify quality, timeliness or perceived value problems reported by customers, as well as requests for new products and services

Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines

Monitor sales results for potential improvements and variances from plan and takes appropriate actions

Comply with established security, sales, and record keeping procedures and practices

Properly record, track and secure inventory from receipt to sale

Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures

Make recommendations as to the most effective store layout possible

Ensure that in-store merchandising is effective, appealing and keeping with company standards

Keep store inventory and products properly labeled, tagged and priced

Handle administrative duties, including staff scheduling, Fitness Consultants, personnel reports, disciplinary conversations and recommendations, etc.

Coordinate store's sales promotion activities and campaigns, in concert with District Sales Manager and according to company guidelines

Ensure that proper image is portrayed through personal appearance, maintenance and upkeep of the building and grounds

Make sure that the purchase of any used equipment is prudent and the company's best interest

Contributes to positive employee morale and initiates whatever procedures are necessary to improve and maintain a positive level.

Delegate responsibilities to store employees to ensure they understand their tasks and roles and are accountable

Keep the District Sales Manager informed as to all pertinent factors affecting the assigned responsibilities

Monitor competitive activity in the market and identify new competition and/or changes in competitor's activities

Identify quality, timeliness or perceived value problems reported by customers, as well as requests for new products and services

Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information

Stay current on industry trends

Perform any other duties assigned by the District Sales Manager



Qualifications

Education:

Bachelors Degree in Business Administration or related field is preferred; however, extensive experience in retail or business to business/business to consumer sales industry may substitute.

High school diploma or equivalent is required.

Experience:

2 plus years of prior sales success is required.

1 year of experience as a Fitness Consultant at Johnson Fitness & Wellness is desired.

Other Requirements:

Strong customer service background

Goal driven

High energy, passion and a great work ethic

Highly motivated self-starter

Proven ability to work successfully without supervision

Ability to work flexible schedule including evenings and weekends

Skills

Flexibility:

Maintain flexibility and willingness to work in situations of flux and in a fast-paced environment with tight deadlines under pressure

Requires flexibility with schedule

Initiative:

Achieves high percent of task target dates

Suggests, develops and improves current work processes

Willing to assist others when his/her tasks are complete

Contributes ideas to improve current processes

Interpersonal:

Ability to establish and maintain effective working relationships with diverse group of co-workers, customers and vendors

Contributes to a positive working environment

Excellent relationships with carrier and broker contacts

Strong persuasive and negotiation skills

Organization:

Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results

Able to handle multiple projects and prioritize

Communication:

Strong written and verbal communication skills

Quality of Work:

Attention to detail

Able to be consistently accurate

Able to follow tasks to completion in a timely manner without sacrificing quality

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

Health & Dental Insurance

Company paid Life Insurance

401(k)

Paid Time Off benefits

Free access to our state-of-the-art onsite workout facility

Product discounts

Wellness programs

EOE/M/W/Vet/Disability



PI124863813
Posted: 2020-10-14 Expires: 2020-11-15

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Store Manager

2nd Wind Exercise Equipment Inc
Woodbury, MN 55125

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