20 days old

Sr. Product Manager

Discovery Inc
New York, NY 10001
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Discovery Inc

Location: New York, New York, United States,
Req ID: 26853


The Sr. Product Manager is an expert in Account & User Management, focused on ensuring customers can create and manage accounts, profiles and devices in a secure, useful and intuitive manner. Having a keen eye for the identification and prevention of customer friction points is vital to the success of the candidate. The ideal candidate has strong domain expertise in subscription Direct-to-Consumer businesses and has experience in working at large scale. Experience in video streaming services is desirable.

The Sr. Product Manager will be a bridge between our Product and Technology teams.


1. Lead the Identity and Account workstream within the global product team, working across both global and territory specific use cases.
2. Own the roadmap for the area: Communicate a clear set of consumer and commercial needs at all times to drive key decisions and prioritization.
3. Plan the Identity and Account strategy in order to minimize friction and make customer journeys straightforward, while maintaining a keen focus on security at all times.
4. Develop global requirements for Account Management, Login (Email, OTP, Social Login), Password Resets, Data collection, Marketing preferences, Parental controls, Profiles, Concurrency, Access and age verification.
5. Partner with the Design, Product & Technology organizations to develop additional capabilities across the Identity and Account workstream.
6. Define and prioritize business requirements consisting of epic charters, user stories, and functional requirements.
7. Communicate vision, strategy, objectives and KPIs for new features with ability to influence cross-functional teams.
8. Pipeline reporting
9. Participate with the wider global team to improve and develop new tools and processes
10. Identify bugs, report them and work close to our Marketing & Technical teams on their resolution


5+ years of product management experience working on digital / technology products
Strong understanding of AVOD and SVOD marketplaces and competitive dynamics
Experience building authentication, account and user management features
Strong interpersonal and communication skills across all levels of interlocutors
Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
Proactivity associated to a can do way of working
Problem solving and a positive attitude in a fast pace environment
Autonomous personality and interested in taking initiatives and lead on projects
Strong communicator, skilled at aligning business stakeholders and managing shifting priorities
Experience of working within both global and territory specific environments.
Prior experience working within portfolio management systems (ex: Trello, Asana, Confluence) and bug tracking systems (ex: JIRA).
Previous experience collaborating with complex cross-departmental teams to launch features in an Agile environment.
Direct experience in detailed planning and prioritization of epics and road mapping feature requests.
High comfort level in analytics and generating business insights from data trends
Previous experience of digital product management role and functional knowledge of related technologies.
Demonstrated ability to create Business Requirements Documents with little oversight.
Must have the legal right to work in the United States


Posted: 2021-10-01 Expires: 2021-11-02

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Sr. Product Manager

Discovery Inc
New York, NY 10001

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