4 days old

Sr. Membership and Operations Associate

Washington, VA 22747
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SmithBucklin, a 100 percent employee-owned association management company, is seeking an individual with at least one year of association/professional experience to work with one of our top clients a premier medical/scientific research society in Washington, DC. The Senior Associate will work both independently and with the staff team to implement programs and activities that move forward the Society's strategic objectives. The ideal candidate for this Senior Associate position would build upon their current association experience and learn all facets of the business of a dynamic, reputable and stable medical/scientific research society.

What You Will Do

  • Build and sustain strong member relations through attentive detail and outstanding customer service in handling member requests
  • Provide administrative support for membership, awards, publication and annual meeting projects.
  • Serve as staff liaison to volunteer committees
  • Write and produce content for association member electronic communications
  • Coordinate and maintain financial projects
  • Collaborate with various SmithBucklin service units including marketing, accounting, IT, and events to provide the best client service possible

This Role Might Be for You If

  • You demonstrate exceptional customer service skills and enjoy building relationships with new people
  • You exhibit strong written and verbal communication skills, with excellent attention to detail
  • You have strong skills in time management and organization
  • You view fast-paced environments as a thrill and thrive in the chaos of having things pop up last minute
  • You display the ability to work independently and as part of a close-knit, collaborative team
  • You're seeking a company that offers internal growth and career mobility
  • You have the ability to travel 10-15% (you will attend one client conference per year and two client board meetings once travel resumes)

Basic Qualifications

  • Bachelor's degree from an accredited four-year institution
  • At least one year of relevant professional experience, to include customer service and / or administrative support experience
  • Microsoft Office experience, particularly with Microsoft Word, Excel and PowerPoint
  • PC experience with Windows operating system
  • Database management experience
  • Canva and / or HTML experience a plus

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace.

By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path.

In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people regardless of position or compensation an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity

At SmithBucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying.

Employment is contingent upon successful completion of a reference and background investigation based on position


Posted: 2021-09-13 Expires: 2021-10-15

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Sr. Membership and Operations Associate

Washington, VA 22747

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