McCoy-Rockford, Inc.

Full Time
Austin, TX, US


All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Position Overview:

This role will maintain the invoice process using the percentage of completion construction accounting approach for the companys walls and flooring division. This individual will also be responsible for understanding the storage service process to ensure invoices are sent out each month. As we are a Steelcase dealer, we often support other Steelcase dealers in other states then invoice for these services which we refer to as Network Billing. Therefore, the individual will have the opportunity to work with a customer service coordinator to ensure we send invoices to other Steelcase dealers in a timely fashion. Collections is an on-going component of this role, as well as doing monthly revenue variance explanation for the noted divisions.

Ideal Candidate:

The ideal candidate will enjoy working closely with others to understand the sales-order-delivery process, which in turn will help determine when invoices should be generated. A strong sense of curiosity to learn and investigate is critical to this role, as well as a willingness to support other team members during their busy periods. This role offers the chance to improve processes and to think outside of the box. Strong time management and organizational skills are a must because of critical due dates for deliverables.

Duties and Responsibilities:

Client Invoicing: Construction: 30%

• Meet weekly with key project managers and sales team to ensure tracking of job cost and recognition of revenue based on the % of completion
• Maintain detailed schedules and necessary backup support to track progress on invoicing and impact of any change orders or adjustments to the financials
• Prepare the work in progress schedule to support of the general accounting staff and create the monthly retainage report for the loan covenant calculations
• Create invoices for all billable projects for flooring and walls
• Ensure proper accounting controls are being followed
• Prepare construction pay applications on or before due dates and internal invoices accurately and in timely manner for flooring and walls
• Set-up any access to the pay applications

Client Invoicing: Storage Services: 20%

• Meet bi-weekly with storage team to ensure invoicing is happening on existing and new accounts are occurring
• Ensure compliance with contract terms
• Ensure proper accounting controls are being followed
• Create procedures to define process with key parties, as well as escalation process

Client Invoicing: Networks and Furniture:20%

• Networks: Meet weekly with networks customer service coordinator to ensure invoicing is happening on existing and new accounts
• Furniture: Handle the invoicing of key furniture accounts based on detail review of key elements and discussions with the full project team
• Create procedures to define process with key parties, as well as escalation process
• Ensure proper accounting controls are being followed

Collections on Construction, Storage, Networks and Furniture: 30%

• Follow the collection guideline to ensure timely collections and to avoid write-offs
• Maintain detailed records on status on collections to report to the management team by client account
• Prepare or file any necessary lien paperwork and work with attorney should situation arise

Problem Resolution:

• Review, identify and resolve issues with customer accounts
• Act as liaison between sales and customers to clean up order problem, misc. discrepancies and credit memos when necessary
• Research and resolve issues on backlog report to identify invoicing opportunities related to furniture partner accounts
• Screen incoming calls and correspondence and respond independently when possible. Respond to all customer inquiries immediately

Other/Special Projects

• Support the identification and implementation of initiatives to streamline and automate manual processes
• Support other team members as needed

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description does not constitute a written or implied contract of employment.

KEY SELECTION AND SUCCESS FACTORS

WORK EXPERIENCE:

• Minimum of 2 years in construction accounts/ billing required.

EDUCATION/QUALIFICATIONS:

• Bachelors degree in Accounting strongly preferred
• Construction Accounting experience required
• Advanced knowledge of MS Office required
• Advanced Excel required

OTHER/PREFERRED:

• Excellent customer service skills
• Ability to maintain confidentiality
• Effective time management and organization skills
• Ability to work with a diverse group of people
• Commercial Wall/Floor Covering experience

PI216356908