28 days old

Senior Product Manager, Growth

JustWorks
New York, NY 10011
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  • Job Code
    175784612

Who We Are

At Justworks, youll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data-driven and never stop iterating. If youd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, wed love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, youll fit right in.

Who You Are

Justworks is seeking a Senior Product Manager for the newly formed Growth program to work collaboratively with Design and Engineering. Product Managers are responsible for scoping and guiding products to launch, guiding the iterative improvement process, and considering both internal and external needs.

We seek to enable sustainable growth for Justworks; our product is focused on acquiring, qualifying and guiding customers to a suite of products that meet their needs and financial means. The Senior Product Manager will lead their team to build new products and innovate, as well as mentor other product managers within the Growth program. The successful candidate will take ownership of driving conversion through innovative pricing strategy and transparent product packaging.

  • You have a growth mindset; you welcome new challenges, learn, and ultimately overcome to deliver results
  • You are customer-obsessed, dead set on delivering the best experience for our customers
  • You are endlessly curious, always seeking to learn more about our customers, our internal teams, and the value we can deliver in both the short and long-term

Your Success Profile

What You Will Work On

  • Define a product vision and strategy with stakeholders and direct working team to drive stronger, more sustainable growth for our primary customers (small businesses with 1-200 employees)
  • Establish a clear view of our acquisition funnel and build a data-driven feedback loop to optimize the full journey from first touch through consideration and conversion with a focus on pricing & packaging.
  • Gather insights - including from customer research, business intelligence, product analytics, stakeholder feedback, and external market data
  • Continuously prioritize the needs of customers and internal stakeholders using evidence-based decision-making, reassessing as needed
  • Partner with engineering, design, and product marketing to create a cross functional and collaborative development process specific to your domain
  • Create metrics and goals around feature launches, measuring success post-launch and iterating
  • Inspire and support your team to drive meaningful results for the business
  • Create specifications and testing plans, identify and mitigate potential risks, holding our work to high quality standards
  • Be a passionate believer in the Justworks product and evangelize it internally and externally
  • Maintain a positive attitude, even in the face of adversity
  • Be able to say No, but back it up with reasoning
  • Be transparent in your roadmap and prioritization

How You Will Do Your Work

As a Senior Product Manager at Justworks, how results are achieved is paramount for your success and ultimately result in our success as an organization. The following attributes are critical for success:

  • Customer focus - builds strong customer relationships and delivers customer-centric solutions.
  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You are highly collaborative and can pivot your approach to get to the best collective outcome. Youre an active listener, treat people respectfully, and have a strong desire to know and help others.
  • Growth Mindset - You champion learning above all else - both for yourself and for your teams. You are energized by navigating ambiguous problem areas and are comfortable in an ever-changing environment.
  • Simplicity - Be like Einstein: Everything should be made as simple as possible, but no simpler. Youre an analytical, metrics-driven thinker who is deeply empathetic and leads with a user-centered approach. You are decisive and not afraid to go with your gut when the data is scarce or unclear.

Qualifications

  • Minimum of 5 years of software product management experience, with demonstrated wins
  • Minimum 3 years experience in a growth-related role driving B2C or B2B acquisition
  • Experience working with Sales, Marketing, and Account Management stakeholders
  • Able to learn the Justworks domains and value proposition quickly (benefits, payments, health insurance, HR, etc)
  • Exceptional written and verbal communication skills, with an aptitude for storytelling
  • Agile methodology knowledge and experience
  • Understanding of SaaS SMB products, including pricing tactics and strategy
  • Bonus points for experience in HRIS or PEO space



Please Note: In accordance with New York City public health requirements, and because this position requires onsite work, this position will require the successful candidate to show proof of vaccination against COVID-19. As an equal opportunity employer, Justworks will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

Were proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.

Our DEI Commitment





PI175784612

Posted: 2022-04-29 Expires: 2022-05-31

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Senior Product Manager, Growth

JustWorks
New York, NY 10011

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