19 days old

Senior HR Business Partner, West Coast

Rapid Response Monitoring
Corona, CA 92879
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About Us

Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Role Summary

The Senior HR Business Partner covering our West Coast locations will provide support to our business groups across our 24/7 matrixed organization, collaborating with the Sr. HRBP at Rapid East, and supporting our growing Western US presence. The HRBP will lead and oversee critical functions of the Human Resources (HR) Department. This role is responsible for creating and administering HR initiatives that align with business objectives organization-wide. Additionally, the individual in this position is charged with cultivating partnerships to deliver value-added service and guidance to management and employees.


  • Partner with Executive Leadership team to align HR objectives, short and long term, with company-wide objectives in collaboration with VP of Human Resources.

  • Identify ways to develop and improve policies and procedures, assist with development and implementation of initiatives, procedures, and protocols that align our workforce with the strategic goals of the Company.

  • Provide department overview of training/onboarding protocols for new organization staff.

  • Coach and mentor at supervisory, management and director levels on Company disciplinary processes and providing guidance on employment issues.

  • Promote professionalism in communication and build trust across all levels of the organization as a representative/champion of HR through meetings, written communications, and daily interactions with team members at every level.

  • Assess needs and performance gaps from which effective training and development opportunities are provided that meet the organization's needs, in collaboration with VP of Human Resources.

  • Ensure that an effective performance management program is in place and utilized to drive a high performing culture.

  • Ensure compliance with labor law and legislative requirements/mandates.

  • Engage in professional development initiatives through membership and participation in regional HR and business advocacy organizations.

  • Promote enthusiasm and encourage optimal participation in HR initiatives.

  • Partner and support HR team, management, and other staff in response to complex, specialized, and sensitive questions/issues; may be required to administer and execute customary tasks under delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and processing terminations.

  • Provide guidance to department managers and directors in developing job descriptions that are consistent with Company standards and appropriately convey clear expectations.

  • Effectively manage employee relations issues.

  • Assess existing policies and procedures to ensure compliance with legal standards; development of additional policies and procedures as needed to support Company mission, objectives, and employee satisfaction.

  • Provide advice and direction regarding payroll/HR & Kronos requests.

  • Oversee, and at times, administer unemployment claims, attending unemployment hearings on behalf of the Company, as needed.

  • Remain up to date with current Federal, NYS, CA, and NV employment law.

  • Create reports as requested by the VP of Human Resources, Chief Financial Officer, and President.

Basic Qualifications

  • Bachelor's degree or equivalent in Human Resources, Business, Organizational Development or related study or four years of additional HR experience beyond the below required experience

  • Minimum five years of experience in progressively senior-level Human Resource positions

  • Expertise in HR principles and practices

  • Advanced knowledge of various employment laws

  • Ability to adapt to a fast-paced work environment and prioritize workload accordingly while leading a team

Preferred Qualifications

  • SHRM or PHR Certificate

  • Consulting and conflict resolution skills

  • Strong understanding of state and federal requirements and regulations

  • Successful record of developing and executing HR programs on a scale

Additional Information

Rapid Response prides itself in being a drug-free workplace. Many of our positions require an extra level of screening to obtain Department of Defense security clearance.

Rapid Response Monitoring Services, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Rapid Response Monitoring Services, Inc. is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us by phone: 833.205.8900 or by email: disabilityaccommodations@rrms.com.

For technical support or questions regarding the Recruiting process, please contact by sending an e-mail jobs@rrms.com. We are a company that participates in e-verify. For more information, see https://www.e-verify.gov/about-e-verify/what-is-e-verify


Posted: 2022-01-06 Expires: 2022-02-07

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Senior HR Business Partner, West Coast

Rapid Response Monitoring
Corona, CA 92879

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