30 days old

Senior Business Systems Analyst

Harvard University
Cambridge, MA 02138
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  • Job Code
    195702023
Position Description


Harvard University Information Technology (HUIT) is a community of professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting a workforce that has both breadth in their ability to collaborate and innovate across disciplines-and depth in specific areas of expertise. HUIT offers opportunities to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Reporting to the Senior Product Manager, the Senior Business Systems Analyst offers expertise in documenting, designing, and implementing Operational Technology data management solutions. This role is a key contributor to building management systems and the devices they support, and enhances and delivers asset management and communications applications. These applications provide a platform for many key building automation, device management and analysis activities, including operational oversight of building systems, interim reporting, long-range planning, vulnerability exposure, and capacity planning.

This role will build strong relationships with team members, vendors, and business stakeholders and will become well-versed in operational technologies including software and hardware platforms in order to identify opportunities for technology solutions that increase the efficiency and effectiveness of these processes.

Principal Duties and Responsibilities:
  • Documenting requirements for an asset management system and subsequent maintaining data for asset management database, updating policy, and user communication
  • Drafts systems specifications detailing the logic, configuration, and security requirements to be implemented, assist in vendor product selection
  • Provides oversight of user account data for building management systems, and performs annual user account auditing
  • Facilitates the process for assigning unique identifiers to operational technology devices
  • Creating and updating architectural diagrams of networks, devices, and their relationship and location at Harvard
  • Maintaining documentation for disaster recovery procedures
  • Partners with key stakeholders to analyze business process and technology needs
  • Participates in appropriate QA activities to test system functionality and validate new products, enhancements, bug fixes, and patches
  • Serves as an escalation point for Tier I support issues and root cause analysis
  • Participates in team-wide Agile practices to maximize team collaboration and delivery of value to stakeholders: sprint planning, backlog grooming, retrospectives, daily standups and task board utilization
  • Invests in applicable training and professional development efforts to ensure continuous learning and growth
  • Manages multiple high priority initiatives in a fast-paced, highly technical environment

Typical Core Duties:
  • Work at an expert level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment
  • Collaborate with stakeholders to translate business needs into systems requirements and scoping
  • Define systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
  • Responsible for business transition management to ensure that systems are understood by users
  • Contribute to budget planning
  • Contribute to the development of plans and policies for a unit/school
  • Advise unit/school
  • Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Working Conditions

Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

HUIT actively supports hybrid work where business and team needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.


Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Sub Unit
------------

Location
USA - MA - Cambridge

Department
Administrative Technology Services

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.





Basic Qualifications
  • Minimum of five years' post-secondary education or relevant work experience


Additional Qualifications and Skills


The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
  • BA/BS degree in related field (e.g. management information science, computer science or finance) or equivalent experience.
  • 5-7 years' experience in a business systems analysis or similar information technology role.
  • Proficient in Microsoft Excel and Word
  • Familiarity with relational databases, data-warehousing concepts, and enterprise business intelligence platforms, strongly preferred.
  • Proven ability to quickly assimilate new technology and/or applications required.
  • Demonstrates adaptability, flexibility and the ability to get up to speed quickly in a decentralized business environment with complex enterprise applications.
  • Must demonstrate excellent interpersonal, organization, analytical, and written and oral communication skills.
  • Must have proven ability to initiate and manage multiple tasks under competing deadlines and shifting priorities.
  • Able to work independently and within small and large teams.
  • Demonstrated experience with Agile methodologies preferred.
  • Advanced desktop application skills including PowerPoint, and Visio required.

Certificates and Licenses
  • Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred




PI195702023

Posted: 2022-11-01 Expires: 2022-12-03

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Senior Business Systems Analyst

Harvard University
Cambridge, MA 02138

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