1+ months

Salesforce Engineer

Amgen
Thousand Oaks, CA 91360
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  • Job Code
    117244176
Amgen

Job ID: R-91869
Location: Thousand Oaks, CA, US 91360
Additional Location: US - Florida - Tampa

Amgen is seeking a Salesforce Developer at our Tampa, FL or Thousand Oaks, CA location to join the Global Commercial Operations Information Systems (GCOIS) group as Salesforce Developer. The Developer will be part of the Patient Support Services (PSP) product team to deliver technology services and solutions that achieve strategies and business goals including insights and analytics on the Pulse Service platform.

This position is responsible for crafting and building secure, scalable solutions on the Salesforce.com (SFDC) Platform working with other Platform/Product Owners, Architects, and within the broader technology team to develop products aligned with standard methodologies. The Analyst will chip into the development of the PSP Platform at Amgen. You will stay abreast to the Salesforce roadmap and capabilities, provide feedback to and develop standard methodologies, optimize engineering or release processes.

The Salesforce Developer will collaborate with various teams such as program management, development teams, operations, customer service, sales, brand/marketing, legal, and safety, to lend clarification and support to requirements definition at all stages of the product life cycle.

Responsibilities
  • Ability to think strategically about technology and recommend solutions that align with patient services strategy and achieve the greatest business impact
  • Support the development of our patient data connections, both real-time and batch, between Amgen's patient Customer Relationship Management solution, the Patient Master, the Consent Management system, and all patient websites, mobile apps, support services (copay, call center, nurse programs, etc.), and fulfillment vendors
  • Handle day to day development activities on the salesforce.com platform using Apex, Visual Force, Lightning Web Components and Aura
  • Support the creation of customizations and integrations required to solution delivery
  • Configure the Salesforce.com application based on the business requirements
  • Model new custom objects and fields to support business requirements
  • Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS
  • Apply standard methodologies and experience to build Salesforce.com applications
  • Understand Salesforce security and apply the Organization-Wide Default, sharing patterns, profiles or permissions to your applications
  • Communicate software and system designs using UML, lucid chart or other modeling tools and software. Collaborate with team members to apply abstractions and service-orientation to foster scalability
  • Develop test classes and automation to validate business logic and avoid production issues
  • Work closely with other developers in the team including business analyst, QA analyst and project managers
  • Research Salesforce.com capabilities as needed to suit business requirements, and provide a gap analysis
  • Develop estimates for projects


Basic Qualifications

Master's degree

OR

Bachelor's degree and 2 years of Information Systems experience

OR

Associate's degree and 6 years of Information Systems experience

OR

High school diploma / GED and 8 years of Information Systems experience

Preferred Qualifications
  • Ability to work in a changing environment and handle multiple projects simultaneously
  • Superb interpersonal skills to work across and up through the organization, including escalation and mitigation of issues, risks, and business impacts
  • Advanced problem-solving capabilities and the ability to use constraints as opportunities
  • Working understanding of Agile, Scrum, Design Thinking, and Lean Startup principles
  • Experience with Tableau and other reporting and analytics tools
  • 1+ years of experience developing and customizing Salesforce.com application via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards
  • 2+ years of working with clients and vendors developing solutions and supporting projects from requirements capturing to release management
  • Experience integrating Salesforce.com with other applications
  • Experience with Amazon Web Services and/or Amazon Connect


Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PI117244176

<b>Amgen</b><br/><br/><b>Job ID: </b>R-91869<br/><b>Location: </b>Thousand Oaks, CA, US 91360<br/><b>Additional Location: </b>US - Florida - Tampa<br/><br/>Amgen is seeking a Salesforce Developer at our Tampa, FL or Thousand Oaks, CA location to join the Global Commercial Operations Information Systems (GCOIS) group as Salesforce Developer. The Developer will be part of the Patient Support Services (PSP) product team to deliver technology services and solutions that achieve strategies and business goals including insights and analytics on the Pulse Service platform.<br><br>This position is responsible for crafting and building secure, scalable solutions on the Salesforce.com (SFDC) Platform working with other Platform/Product Owners, Architects, and within the broader technology team to develop products aligned with standard methodologies. The Analyst will chip into the development of the PSP Platform at Amgen. You will stay abreast to the Salesforce roadmap and capabilities, provide feedback to and develop standard methodologies, optimize engineering or release processes.<br><br>The Salesforce Developer will collaborate with various teams such as program management, development teams, operations, customer service, sales, brand/marketing, legal, and safety, to lend clarification and support to requirements definition at all stages of the product life cycle.<br><br>Responsibilities<br><ul><li>Ability to think strategically about technology and recommend solutions that align with patient services strategy and achieve the greatest business impact</li><li>Support the development of our patient data connections, both real-time and batch, between Amgen's patient Customer Relationship Management solution, the Patient Master, the Consent Management system, and all patient websites, mobile apps, support services (copay, call center, nurse programs, etc.), and fulfillment vendors</li><li>Handle day to day development activities on the salesforce.com platform using Apex, Visual Force, Lightning Web Components and Aura</li><li>Support the creation of customizations and integrations required to solution delivery</li><li>Configure the Salesforce.com application based on the business requirements</li><li>Model new custom objects and fields to support business requirements</li><li>Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS</li><li>Apply standard methodologies and experience to build Salesforce.com applications</li><li>Understand Salesforce security and apply the Organization-Wide Default, sharing patterns, profiles or permissions to your applications</li><li>Communicate software and system designs using UML, lucid chart or other modeling tools and software. Collaborate with team members to apply abstractions and service-orientation to foster scalability</li><li>Develop test classes and automation to validate business logic and avoid production issues</li><li>Work closely with other developers in the team including business analyst, QA analyst and project managers</li><li>Research Salesforce.com capabilities as needed to suit business requirements, and provide a gap analysis</li><li>Develop estimates for projects</li></ul><br><br>Basic Qualifications<br><br>Master's degree<br><br>OR<br><br>Bachelor's degree and 2 years of Information Systems experience<br><br>OR<br><br>Associate's degree and 6 years of Information Systems experience<br><br>OR<br><br>High school diploma / GED and 8 years of Information Systems experience<br><br>Preferred Qualifications<br><ul><li>Ability to work in a changing environment and handle multiple projects simultaneously</li><li>Superb interpersonal skills to work across and up through the organization, including escalation and mitigation of issues, risks, and business impacts</li><li>Advanced problem-solving capabilities and the ability to use constraints as opportunities</li><li>Working understanding of Agile, Scrum, Design Thinking, and Lean Startup principles</li><li>Experience with Tableau and other reporting and analytics tools</li><li>1+ years of experience developing and customizing Salesforce.com application via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards</li><li>2+ years of working with clients and vendors developing solutions and supporting projects from requirements capturing to release management</li><li>Experience integrating Salesforce.com with other applications</li><li>Experience with Amazon Web Services and/or Amazon Connect</li></ul><br><br>Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.<br><br>Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.<br><br>Join Us <br> <br> If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. <br> <br> Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. <br> <br> As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. <br> <br> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br/><br/> <img src="https://analytics.click2apply.net/v/Z4VpMMs1xOaOixqmIbXn4"> <p>PI117244176</p>
Posted: 2020-01-18 Expires: 2020-02-19

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Salesforce Engineer

Amgen
Thousand Oaks, CA 91360

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