26 days old

Regional Director of Programs -San Francisco Supportive Services

First Place for Youth
San Francisco, CA 94107
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Are you ready to make an impact?
Join a diverse, mission-driven team working in five San Francisco Bay Area counties, Los Angeles, and Jackson, Mississippi, to put success within reach for transition-age foster youth.

Our team shows up every day ready to make a difference in the lives of young people whove grown up in foster care. We believe in the limitless potential of all people, and were working to remove the individual and systemic barriers that stand between foster youth and their goals.

Our innovative approach blends cutting-edge data science, individualized, youth-driven supports, and strategic partnerships with providers, stakeholders, and policymakers to drive lasting change at all levels.

First Place for Youth believes our shared purpose, More is Possible, is a call to action for diversity, equity, and inclusion throughout our policy and practice network. We are committed to becoming a more inclusive multicultural organization that prioritizes the belonging and quality of life of all our program participants and staff members.

Some of the great Benefits of working at First Place for Youth:

Competitive Compensation
Comprehensive benefits package, including 90% paid premium for medical and well as 70 % paid premiums for dependents.
15 vacation days ,12 sick days 14 holidays and 2 floating days per year
401k retirement plan with 4% employer match after 1 year of service
Employer-paid Employee Assistance programs and Life Insurance
Excellent clinical training, individual and group supervision, and assistance towards licensure.
Opportunities to develop specialized skills, including clinical supervision and evidence-based practices
Annual performance evaluations provide the potential for a salary increase each year

JOB SUMMARY: The San Francisco Supportive Services Regional Director, is an energetic, collaborative and results-oriented leader who will manage San Francisco Supportive Service Programs: Rising Up a Rapid Rehousing and case management program serving homeless TAY youth, age 18-26; Mercy Housing and John Burton Housing permanent supportive housing sites supporting TAY directly onsite, and Independent Living Skills Program (ILSP)- a supportive service program for 16-21-year-old transition- age foster youth. The Regional Director is responsible for overseeing programs and ensuring effective staff supervision and program implementation according to First Place established policies and procedures. The Regional Director will monitor outcomes, safeguard retention of youth in housing, mediate youth conflicts and supervise a SF TAY Program Manager and the ILSP Manager. The Regional Director reports to the Vice President of Programs. This position requires a thorough professional whose passion for First Places vision is matched with energetic leadership, sound judgment in the face of complex challenges, and a proven track record of accomplishment of managing direct service teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Program Operations

  • Leads projects and program implementation ensuring quality, productivity and services delivery standards
  • Resolves problems, completes audits, identifies trends and recommends, determines and implements system improvements.
  • Achieves or exceeds operational objectives by contributing information and recommendations to strategies plans and reviews, preparing and completing actions, managing assigned projects
  • Leads and manages improvement and change efforts
  • Participates agency-wide workgroups and projects as assigned
  • Responsible for all aspects of program including compliances, service delivery, program enhancements, growth and reputation and stakeholder relationships
  • Support the implementation of First Places overall outreach strategy to promote awareness and utilization of First Place programming and services. Design and develop strong outreach strategies that target ILSP eligible youth. Support coordinated entry processes for Rising Up eligible youth. Supervise outreach to ensure that the waitlists for First Place programs are populated.

Human Resources

  • Selects, orients, trains, coaches, counsels assigned employees to achieve program results and highest quality services.
  • Enforces policy, communicates job expectations, plans, monitors and appraises performance

Fiscal/Budget Management

  • Meets financial objectives by forecasting requirements, preparing and recommending annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
  • Includes keen attention to vacant, census, staffing and other metrics to ensure fiscal health of program

Community Development

  • Represents agency interest and advances agency reputation with external stake holders including partners, sub-contractors, county agencies and others
  • Collaboratively explores and recommends program and contract improvement and change
  • Work collaboratively with the Homeless and Supportive Housing (HSH), Larkin Street, Brilliant Corners, county and other critical community partners.


  • Collaborates and communicates effectively throughout the organization
  • Exemplifies and promotes standards of high achievement
  • Recommends strategic and program improvement through participation on assigned program leadership team

Training and Compliance

  • Ensures program meets or exceeds all regulatory and contract requirements
  • Facilitates Litmos training and other onboarding trainings as needed
  • Other Duties as assigned


  • MA/MSW required.
  • A minimum of Five years of supervisory/managements experience with three of those in a team management role; relevant leadership experience may be considered
  • At least 5 years experience working with underserved and disadvantaged youth, preferably homeless youth populations
  • Excellent understanding of homeless youth services and resources, including education and employment resources for youth as well as awareness of other services for young adults and young parents.
  • Knowledge of which local community referral resources will best meet the needs of youth at the ILSP or in the Homeless service field.
  • Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs
  • Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth
  • Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
  • Understanding of human resources, employee performance improvement plans, and corrective action policies
  • Dependable car, valid drivers license and proof of insurance required.
  • Strong Communication Skills Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose reports and correspondence, and present proven data in a clear and inspiring manner.
  • Decisive Nature - Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions.
  • Computer Skills Proficiency with Office applications including MS Word, Excel, PowerPoint and Outlook. Experience with data entry and outcomes management using web-based case management software, such as Apricot of Efforts to Outcomes.
  • Diversity Equity and Inclusion - Committed to First Place for Youths dedication to thread accountability across all efforts to support and sustain a racially equitable organization. Demonstrate a passion of advancing organizational DEI objectives and influencing others to approach all work with an equity lens. Promote processes and communication that encourage organizational cultural competence and inclusion
  • Availability for some evening and weekend work and for travel as needed.


We are unable to sponsor work visas now or in the future.

First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.


Posted: 2023-05-12 Expires: 2023-06-13

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Regional Director of Programs -San Francisco Supportive Services

First Place for Youth
San Francisco, CA 94107

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