28 days old

Pump Service Technician

Matthews, NC 28104
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Looking for a position where you are responsible for commissioning, troubleshooting and repairing a variety of rotating equipment? We're looking for energetic, self-driven, qualified individuals to join our established team.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Troubleshoots, repairs, adjusts settings and performs start-up operations for a variety of pumps, blowers, pressure sensors, transmitters, controllers and valves to meet customer's requirements.
  • Visually inspects, tests and recommends changes to insure required installation meets manufactures' standards for operation.
  • Observes processes, applies and develops tests and procedures to detect proper or malfunctioning operation of equipment, prepares reports and discusses findings with customer or sales representative, makes changes or adjustments to improve operation or offer a course of action to resolve problems.
  • Dismantles defective pumps, blowers and equipment and replaces with new or repaired parts per the manufactures' procedures.
  • Assembles, repairs and/or replaces related pumps and blowers.
  • Directs installers on the proper placement of equipment according to drawings and equipment manufactures' recommendation.
  • Advises customer of proper installation requirements.
  • Confers with other Field Service Technicians, manufactures representatives and customers in person and/or over the telephone to diagnose equipment malfunctions and provide technical solutions to resolve complex equipment requirements.
  • Trains customer's representative(s) on the proper use, troubleshooting and maintenance of pumps and blowers and prepares related materials for spare parts.
  • Analyzes reports of technical issues to determine trends that affect future design, production, service and maintenance procedures and provide recommendations to management.
  • Prepares service handbooks and bulletins based on field investigations, engineering changes and overall knowledge of the product.
  • Prepares various reports to include service trips, expenses, inspections, troubleshooting, or other reports requested by management.
  • Requisitions parts, tools and materials as needed through submission of completed Field & Inspection Requisition Form.and more.


  • Technical Capacity. Problem Solving/Analysis. Customer/Client Focus. Initiative.

Required Education and Experience

Associate's degree (A. A.) or equivalent from a technical school; or four plus years' related experience and/or training; or equivalent combination of education and experience.

Working knowledge of Word, Excel, networking and Microsoft Windows components.

Preferred Education and Experience

2+ years' experience working on rotating machinery: AOD, PD, vacuum and/or centrifugal pumps.

Regular use of hand tools, impact wrenches, multimeter, voltmeter, etc. and to operate office equipment; may regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.


Travel may be up to 50% of the time and primarily local during the business day, although occasional travel is expected, which may require overnight stays and weekends. Ability to transport self to various facility sites as required. Company vehicle provided. Must possess a valid state driver's license and acceptable driving record.

Why Would You Be Interested? About Carotek, Inc. (www.carotek.com), A SunSource company (www.sunsource.com)

With over 170 highly trained employees, Carotek is recognized as one of the country's strongest and most respected providers of products and services to meet the demands of a complex, high tech cross-industry market. We offer a dynamic and exciting work environment, with competitive salaries, incentive programs, and a comprehensive benefits package.

We are recognized as one of the country's strongest engineering level agents, distributors and value-added fabricators. From the simple to the complex, we offer a broad scope of products and services in mechanical, electrical, instrumentation, valve, pump and steam specialties to the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.

Our mechanical and electrical shops are designed to custom build and integrate complex process skids. We continue to strive for product improvement and value engineer these packages for better cost and product enhancement.

We're always on the lookout for highly talented and highly motivated people to help us continue our hard-earned reputation for quality and service excellence.

  • Carotek believes in getting the right people on our team
  • We attract top performing associates and match their skills with the best possible opportunity
  • We provide our associates with an environment that allows them to maximize their potential through continuous product training and learning programs specific to each associate

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Duties, responsibilities and activities may change at any time with or without notice.

Carotek is an affirmative action employer committed to offering equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or other protected status. To be considered, you must apply for a specific position for which Carotek has a current posted job opening. Must be authorized to work in the United States without restriction for an indefinite period of time. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply as they become available.

We participate in E-verify, run background checks to include MVR, when applicable, and drug screens.


Posted: 2021-11-03 Expires: 2021-12-05

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Pump Service Technician

Matthews, NC 28104

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