16 days old

Production Technology Engineer

Discovery Inc
Knoxville, TN 37902
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  • Job Code
    146121814
Discovery Inc

Location: Knoxville, Tennessee, United States,
Req ID: 12634

Overview

Production Technology Engineer

Responsibilities

  • Provide application maintenance and support to various local and remote end users including troubleshooting technology, software, workflows and cloud problems.
  • Manage technically complicated projects from start to completion including: design, budget, buildout, documentation and handoff.
  • Evaluate new technologies and make educated recommendations regarding technology, software and cloud infrastructure.
  • Provide full life-cycle support to end-users requests for existing and new technology.
  • Working with cloud computing including planning, design, management, maintenance, and support.
  • Perform mission-critical integrations of cloud apps with on-premise and legacy solutions, enabling connectivity to SaaS and cloud services over secure access methods via traditional and new security protocols.
  • Create detailed engineering SOPs for the operation and maintenance of computer systems and workflows.
  • A deep understanding of designing and supporting live productions and control rooms.
  • The ability to use monitoring tools (Service Now, Asset DB entry, Solarwinds, Splunk, SNMP, Ivanti Heat) working knowledge of NDIs and support ticket data entry and tracking.
  • Other job duties, responsibilities, and project assignments as assigned.

Qualifications

  • Experience in post-production, broadcast, or media industry environments.
  • Experience with networking, studios, control rooms, cloud infrastructure/design, editing/audio applications, remote graphics /editing technologies and protocols.
  • Knowledge of accelerated media file transfers such as Signiant and Aspera.
  • Knowledge of video and audio codecs and frame rates including compression and transcoding solutions.
  • Understanding of AWS and Google architectures and methodologies.
  • Ability to create, read, and understand technical drawings.
  • Knowledge of Adobe Premier, After Effects, Avid Media Composer, Symphony, ProTools, and Resolve.
  • Previous work with media asset management systems (MAM/PAM), virtual machines (VMs), transcoding solutions, media archives, security protocols, server administration and project management.
  • This position is considered an essential position. During times of inclement weather, emergencies, or when access to the workplace may be impeded the employee must work with management to make arrangements to report to work safely.
  • Work with a team of engineers, development teams and operators in a collaborative, team-oriented environment and address critical problems through to resolution.
  • Motivated individual with knowledge and interest in troubleshooting and maintaining media and cloud based workflows.
  • Ability to troubleshoot Mac and PC software and hardware problems, including Windows, Linux and MAC operating systems and applications, drivers, workstations, servers, VMs and peripherals.
  • Ability to work independently and with other members of a team and follow through on support requests in a timely manner, escalating to other members of the team when appropriate.
  • Ability to perform well in a high-pressure environment and prioritize multiple tasks.
  • Proven oral and written communication skills.
  • Ability to provide on-call/remote support on a rotating schedule outside of regular business hours, as needed.
  • Act as a liaison and take part in regular meetings between various departments and professionally represent our department.
  • Ability to lift heavy equipment as needed (50 lbs).
  • Travel may be required.
  • This position is considered an essential position. During times of inclement weather, emergencies, or when access to the workplace may be impeded the employee must work with management to make arrangements to report to work safely.
  • Must have the legal right to work in the United States.






PI146121814

Posted: 2021-09-03 Expires: 2021-10-05

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Production Technology Engineer

Discovery Inc
Knoxville, TN 37902

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