5 days old

Print Production - Large Format Black & White

ARC Document Solutions
Atlanta, GA 30318
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  • Job Code
    146870754

ARC is looking for a Print Production Assistant for Large Format, Black and White printing to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers.

Description:

The Print Production Assistant will receive, process, and maintain orders for reprographic services; bindery, and wrapping for delivery. Duties include reading and understanding the work order prior to starting the job to assure the job is done correctly. Use various equipment/machinery to finish the job to the exact customer standards. Any questions need to be discussed with management who will call the customer. In between jobs, the work area needs to be picked up and swept clean. The incumbent will notify a supervisor when materials are low so they may be reordered. The incumbent will be expected to exceed client expectations by fostering a Whatever it Takes attitude while at the same time producing and delivering the highest quality product.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Receives, processes, and maintains orders for copier and finishing services and prioritize work assignments based on customer needs, work load and machine capabilities.
  • Study production schedule. Estimate hour requirements for completion of job assignments. Inform the Production Manager of any requests that can't be met. Establish or adjust work procedures to meet production schedules.
  • Recommend measures to improve production methods, equipment performance and quality of product produced.
  • Read, process, comprehend, and follow the detailed written and verbal instructions on the work order prior to starting the job to assure the job is done correctly and to the highest degree of satisfaction.
  • Process PDF files that come in e-mail, delivery, walk in, or other method.
  • Use various equipment and machinery to finish the job order to the exact customer standards. This includes filling in any sizes, quantities, job names or purchase orders on the work order prior to starting the job.
  • Make suggestions regarding paper, binding, and other options. Any questions need to be directed to your supervisor who will call the customer with any clarifications.
  • Inspect finished work for sharpness, density of line, position, count and sizes.
  • Scan-to-file of hard copy job following standard operating procedures.
  • Know and understand how the equipment works and keep it clean at all times to assure our products are delivered in the highest quality to our customer.
  • In-between jobs pick up work area and sweep clean. Keep your area stocked with paper and supplies. Notify your supervisor as you see materials that we are low so that they may be reordered.
  • Perform minor repairs and some routine equipment maintenance.
  • Record and maintain maintenance reports for all calls on service.
  • Report mechanical failure for technician repair to the Production Manager or Branch Manager.
  • Work overtime when necessary. Overtime is a condition of employment.
  • Assist in other departments when necessary or orders are slow.
  • Perform any other tasks, duties, or functions directed by the Production or Branch Manager.
  • Assist customer service by answering phones and taking orders, writing in pick-up requests on daily log sheet, assisting customers and other duties when required.
  • Assist by preparing packages for shipment with UPS, Fed-Ex, and couriers as needed.
  • Attend occasional company-wide meetings and/or training.
  • Abide by all company rules and regulations, including those set forth in the Employee Handbook.
  • Maintain a courteous and can-do attitude with internal and external customers.
  • Conscientious and consistent effort to quickly and accurately complete each task and/or job is the company's productivity standard.
  • Work additional, non-traditional hours (as needed) to complete job tasks and assignments.
  • Other duties as assigned.

EDUCATION AND EXPERIENCE

  • At least 1 year of reprographic experience in a professional environment
  • At least 1 year of experience working with copier, finishing equipment
  • High school diploma and advanced training or education to perform the functions of the position
  • Ability to understand and communicate job-related information clearly and concisely.
  • Self-motivated with the ability to work independently, resourcefully with minimal oversight
  • Demonstrated experience in developing strong working relationships with internal and external customers

PHYSICAL DEMANDS

The physical demands described here represent what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to visualize quality of copied products, grasp, lift and set down objects of moderate weight (10-25 lbs.) on a regular basis. Able to stand for long periods of time and work in noisy surroundings. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.





PI146870754

Posted: 2021-09-13 Expires: 2021-10-15

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Print Production - Large Format Black & White

ARC Document Solutions
Atlanta, GA 30318

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