25 days old

Policy Associate (remote)

Human Services Research Institute
Cambridge, MA 02140 Work Remotely
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Human Services Research Institute (HSRI) is seeking a full-time Policy Associate to join our Behavioral Health team. Youd be responsible for leading projects that use qualitative and quantitative research methods and policy analysis to support federal, state, county, and local leaders interested in transforming behavioral health systems. In addition to research and policy analysis, these projects often involve quality improvement, strategic planning, and stakeholder engagement.

Who We Are

HSRI is a nonprofit organization that conducts research and evaluation to improve health and human service systems. We work at local, state, and federal levels. Our goal is to help public agencies transform their policies and practices to produce meaningful outcomes.

We are an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work will be, and we encourage people from all backgrounds to apply. This is a remote position with an option to work from our Cambridge, Massachusetts office, which is accessible by public transportation. HSRI does not permit remote work arrangements based in California, U.S. Virgin Islands, Puerto Rico, and other international countries.

What Were Looking For

We are looking for a skilled systems thinker with a passion for data, policy, and social justice who wants to be part of an innovative, intellectually curious, and values-driven team. People with lived experience of receiving behavioral health services and supports are strongly encouraged to apply. A commitment to dismantling inequitable systems and policies and promoting person-centered services, recovery, and wellness across the population is essential.

The ideal candidate is someone who is skilled at using data to inform policy change; able to quickly familiarize oneself with highly complex systems; and a critical thinker who practices cultural humility and seeks out and values diverse perspectives and experiences, particularly those that have been historically underrepresented in systems improvement initiatives.


  • Manage behavioral health system change projects and provide technical assistance to state and county behavioral health leadership, policymakers, and administrators. The projects will be completed by a multidisciplinary team of project coordinators, program managers, research assistants and associates, data analysts, and subject matter experts
  • Analyze program policies, regulations, and sub-regulatory guidance using policy analysis methods and provide recommendations for system change
  • Synthesize information from a broad range of potential sources including the literature, policy documents, budgets, strategic plans, and key informants, to inform project work and project findings
  • Work with a research team to develop qualitative data collection tools; gather qualitative data through stakeholder interviews, focus groups, and listening sessions; and perform qualitative analyses and interpretation of results to inform recommendations for system change
  • Work with a research team to identify and collect system performance data including service claims, epidemiological data, and cost data; perform quantitative analysis and interpretation of results to inform recommendations for system change
  • Prepare technical reports, summaries, protocols, and culturally and linguistically accessible public-facing documents to disseminate findings and support systems change
  • Provide technical assistance including strategic planning, implementation support, and stakeholder engagement support using principles of implementation science, quality improvement, and appreciative inquiry
  • Monitor project components including work plans, timelines, budgets, communication plans, and compliance with project funder reporting requirements
  • Interface with current and potential partners as part of ongoing projects and development of new project work
  • Identify and pursue (individually or in partnership with others) development opportunities that align with HSRIs mission and strategic direction

Minimum Qualifications

  • Requires a bachelors degree with a minimum of 6 to 8 years experience with behavioral health systems and policy or an equivalent of education and experience
  • Strong interpersonal communications and understanding of complex behavioral health systems
  • Experience with policy analysis and quality improvement
  • Experience with qualitative and quantitative research methodology
  • Knowledge of analytical software at a level commensurate to the project needs
  • Ability to speak or share information in a public forum for the purpose of disseminating project findings or technical assistance
  • Ability to facilitate meetings with project team, clients, and a range of stakeholders
  • Basic knowledge of principles of appropriate accommodations for people with disabilities to facilitate full engagement in meetings or other components of the project work

Desired Qualifications

  • Lived experience of receiving behavioral health (mental health or substance use) services or supports through public behavioral health systems or other publicly-funded human service systems
  • Experience with equity-promoting approaches to research and community engagement


Full-time, Monday Friday, 40 hours per week

Additional Information

HSRI offers a comprehensive benefits package which includes:



Short- and Long-Term Disability

Life Insurance

403(b) Retirement Plan

Flexible Spending Accounts

Education Assistance Program

Salary Range


Pay is commensurate with skills and experience.

For more information on HSRI, please visit www.hsri.org.

How to Apply

Interested candidates are encouraged to submit a cover letter and resume/CV through HSRIs Career Center.

You can also copy/paste the URL into your browser: https://workforcenow.adp.com/jobs/apply/posting.html?client=hsri&;ccId=19000101_000001&type=MP&lang=en_US

Materials can also be mailed to:

Attention: Human Resources

Human Services Research Institute

2336 Massachusetts Ave.

Cambridge, MA 02140

No phone calls or email inquiries, please.


Posted: 2022-07-22 Expires: 2022-08-23

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Policy Associate (remote)

Human Services Research Institute
Cambridge, MA 02140

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