23 days old

Operational Readiness Manager

Discovery Inc
Knoxville, TN 37902
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  • Job Code
    191699577
Discovery Inc

Location: Knoxville, Tennessee, United States,
Req ID: 33068

Overview

Position Title: Operational Readiness Manager
Division: Enterprise Tech & Operations
Location: Knoxville, TN; Atlanta, GA; Silver Spring, MD;or New York, NY
Department: GTO-IT - Workforce Technology
Reports to: VP, Business Change & Transition

Current WBD employees will be given preferential consideration for this opportunity. This position will only be posted for five business days.

Our Team
As Discoverys portfolio continues to grow around the world and across platforms the Global Technology & Operations team is building media technology and IT systems that meet the world class standard for which Discovery is known. GT&O builds, implements and maintains the business systems and technology that are critical for delivering Discoverys products, while articulating the long-term technology strategy that will enable Discoverys growing pay-TV, digital terrestrial, free-to-air and online services to reach more audiences on more platforms.

From Amsterdam to Singapore and from satellite and broadcast operations to SAP, we are driving Discovery forward on the leading edge of technology.

The Role
The Operational Readiness Manager will lead readiness efforts for various strategic initiatives in Enterprise Technology and Operations (ET&O) ensuring that impacted teams and areas of the business are prepared for technology change moments. The individual will conduct analysis with stakeholders and develop strategic plans to ensure readiness efforts meet business needs and timelines. The Operational Readiness Manager will work closely with the support, training, communication, and change management teams and other subject matter experts on ensuring teams are prepared to handle and support technology changes.

Responsibilities

? Ensure impacted groups are prepared for technology changes with a focus on preparing operational
teams to be equipped to support these changes for end users.
? Conduct research to understand the business impacts of the technology change.
? Work closely with the support, communications, training, and change management teams to evaluate
needs for readiness projects.
? Create and utilize standard operational readiness assessments and checklists, as well as project
management documents and tools.
? Lead readiness initiatives by leveraging strong communication and meeting facilitation skills.
? Review and analyze the effectiveness of the readiness work specific to strategic projects.
? Analyze existing organizational processes and workflows and identify gaps with a continuous
improvement lens.
? Monitor the interconnected work stemming from business changes and anticipate future needs for
readiness efforts.

Qualifications

? Bachelor of Arts or equivalent combination of training, experience and skills
? A solid understanding of how people go through a change and the change process
? Experience and knowledge of change management principles, methodologies, and tools
? Experience working in IT and/or Broadcast environments with project managers and technical staff
? Exceptional communication skills, both written and verbal
? Excellent organizational skills
? Strong creative and presentation skills






PI191699577

Posted: 2022-09-14 Expires: 2022-10-16

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Operational Readiness Manager

Discovery Inc
Knoxville, TN 37902

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