11 days old

Medical Scheduling Associate

Integrated Services for Behavioral Health
Athens, OH 45701
Apply Now
Apply on the Company Site
  • Job Code

We are seeking a Medical Scheduling Associate
Athens County

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

Essential Functions:

  • Schedule appointments via inbound and outbound phone calls, in person, or via electronic correspondence
  • Coordinate changes in appointments by canceling and/or re-scheduling as necessary
  • Responsible for maintaining accurate schedule templates for day-to-day edits and reschedules.
  • Obtains accurate demographic and insurance information and updates in the EHR as necessary.
  • Checks in patients at the clinic location.
  • Responsible for patient reminders, as appropriate, in advance of appointment.
  • Ensures that pre-certification/prior authorization process is completed on or prior to the visit.
  • Personifies a friendly no wrong door approach to all ISBH services and supports.
  • Liaisons with manager frequently to ensure continuity of service.
  • Responsible for receiving and recording client referrals to behavioral medicine.
  • Provide cross coverage with the medical assistants including but not limited to obtaining vitals and facilitating urine drug screens.
  • All other duties as assigned.

Minimum Requirements:

  • High school diploma or GED required.
  • Three years' experience in medical scheduling, patient billing, customer service, medical administration required.
  • Associate's or Bachelor's Degree in business, health care, communications, or other related field preferred
  • Medical Assistant experience preferred.
  • In-depth knowledge of medical terminology and/or CPT/ICD coding preferred.
  • Demonstrated high degree of cultural awareness.
  • Experience with multi-need people and families.
  • Ability to use appropriate databases, spreadsheets, and other software.
  • Able to communicate well through verbal/written expression.
  • Effectively operates in an Internet-based, electronic health record (EHR) as well as other
  • data environments.

Enjoy a great work environment with excellent salary, generous paid time off, and strong benefits package.

Healthy people. Strong communities.

We improve the behavioral health and well-being of Ohioans and their communities.

We improve the behavioral health and well-being of Ohioans and their communities through entrepreneurial approaches to behavioral health services, safe housing, productive partnerships and other community development efforts.


Posted: 2022-08-05 Expires: 2022-09-06

Job Opportunities

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Medical Scheduling Associate

Integrated Services for Behavioral Health
Athens, OH 45701

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast