Qualifications/Skills Knowledge & Abilities:

Education:

• High School diploma or GED required
• Associate Degree in Health Information Systems, Medical Assisting, Medical Billing and Coding or equivalent preferred
• Valid drivers license preferred

Experience:

• Minimum of one year experience in medical office setting preferred
• Prior data entry experience required

Skills Knowledge & Abilities:

• Ability to obtain Secret Security Clearance
• Knowledge of medical practices and terminology
• Knowledge in basic math skills to include sorting alphabetically and numerically
• Ability to read, write, speak and understand English
• Ability to select appropriate methods and procedures and make simple adaptations and interpretations from technical data and manuals
• Knowledge in Microsoft Office suite
• Ability to compile, create, analyze and present data sets related to medical information
• Ability to accurately report information
• Skilled in communication and computer skills

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Attention to Detail: Double checks the accuracy of information and work product to provide accurate and consistent work in a usable form to others who need to act on it. As well as ensuring accuracy and standards are met by the team.
• Communication: Ability to use tact and diplomacy to maintain harmonious relationships with all stakeholders in various modalities including person-to-person, email and other written formats and on the telephone.
• Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Collaboration: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
• Knowledge: Having a solid knowledge base on office work and routines use of technology to achieve goals.
• Caring: Works beyond the minimum job requirements and does whatever is necessary to get the job done.
• Professionalism: Thinks carefully about the likely effects on others of ones words, actions, appearance, and mode of behavior.
• Quality: Produces results or provides service that meets or exceeds company standards.
• Confidentiality: Respecting and adhering to ethical principles regarding data production and confidentiality regarding information obtained as part of the position functions.
• Computer Literacy: Using computers effectively and efficiently in the working environment.
• Adaptability: Maintaining effectiveness in reaching set goals by adapting to changing circumstances, tasks, responsibilities and people.
• Initiative: Does more than is required or expected in the job.
• Accountability: the ability to be responsible for the consequences of ones own actions and the actions and decisions of the team.
• Reliability: Completes all assigned tasks on time and with minimal supervision.

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