11 days old

Medical Assistant for Mental Health

Amherst College
Amherst, MA 01002
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  • Job Code
    112762787


Amherst College invites applications for the Medical Assistant for Mental Health position. The Medical Assistant for Mental Health is a full time, year-round position, job group and level PT-1. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.

The Medical Assistant is responsible for assisting mental health providers with patient care including administrative and clinical tasks. Fulfills patient care responsibilities as assigned, which includes appointment scheduling, triage, verification of patient demographics and facilitation of patient flow. Interfaces with students, Counseling Center psychotherapists and psychiatric providers, members of the campus community, and off-campus providers to ensure smooth and efficient operation of the office. With a high level of discretion and confidentiality, assesses and assists students who may be in crisis and are in immediate need of services of the Counseling Center. Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Summary of Principal Duties and Responsibilities:
  • Administrative Support - Cover the front desk including reception, answering phones and greeting walk-in traffic, schedule appointments and maintain electronic calendars of all the mental health providers, create and maintain electronic patient files and center documentation, assist with releases of information, forwarding/sharing records, pre-authorizations and completing various forms/requisitions, maintain and purchase medical and office supplies, maintain the Counseling Center's web page with announcements, workshop information, and office closings
  • Clinical - Fulfill patient care responsibilities as assigned, including checking schedules and organizing patient flow, collecting patient history and performing intake assessments per Counseling Center guidelines, conduct brief assessments and triage patients to determine level of care needed (e.g. routine, urgent or emergency care), provide de-escalation, support and immediate care for students in crisis, assist with coordinating hospitalizations, provide consultation to students, faculty and staff about mental health services offered and how to access care, prepare medication override and/or prior authorization forms for psychiatrists, assist psychiatric providers with medication refill requests, assist clinical case manager to provide students with referrals to off-campus providers or agencies that provide higher levels of care than can be received at the Counseling Center
  • Mental Health Promotion - Coordinate event logistics including securing meeting rooms, communicating with guest speakers, arranging food for the events, etc., provide occasional general workshops on the types of services offered in the Counseling Center, including the referral process and general care students can expect to receive

QUALIFICATIONS
  • Associates Degree from an accredited Medical Assistant Program or Bachelor's Degree in Psychology, Social Work or related field; OR 3 or more years of equivalent medical office or mental health clinic experience
  • 2 years of related experience
  • Working knowledge of basic mental health or medical clinic practices, operations, techniques, equipment, and terminology
  • Basic knowledge of insurance plans
  • Computer experience with MS Office and G Suite, and able to learn and utilize new database and technology tools and concepts, including electronic heath record software
  • Strong organizational, time management, interpersonal and written and verbal communication skills
  • Strong attention to detail
  • Ability to multi-task and function well in a fast-paced environment
  • Outstanding customer service skills
  • Commitment to working with a diverse community
  • Additional hours beyond normal work schedule and holiday coverage may be required
APPLICATION INSTRUCTIONS

Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.

ABOUT AMHERST COLLEGE
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!

PI112762787

<br/><br>Amherst College invites applications for the Medical Assistant for Mental Health position. The Medical Assistant for Mental Health is a full time, year-round position, job group and level PT-1. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.<br><br>The Medical Assistant is responsible for assisting mental health providers with patient care including administrative and clinical tasks. Fulfills patient care responsibilities as assigned, which includes appointment scheduling, triage, verification of patient demographics and facilitation of patient flow. Interfaces with students, Counseling Center psychotherapists and psychiatric providers, members of the campus community, and off-campus providers to ensure smooth and efficient operation of the office. With a high level of discretion and confidentiality, assesses and assists students who may be in crisis and are in immediate need of services of the Counseling Center. Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.<br><br>Summary of Principal Duties and Responsibilities:<br><ul><li><strong>Administrative Support - </strong>Cover the front desk including reception, answering phones and greeting walk-in traffic, schedule appointments and maintain electronic calendars of all the mental health providers, create and maintain electronic patient files and center documentation, assist with releases of information, forwarding/sharing records, pre-authorizations and completing various forms/requisitions, maintain and purchase medical and office supplies, maintain the Counseling Center's web page with announcements, workshop information, and office closings</li></ul><ul><li><strong>Clinical - </strong>Fulfill patient care responsibilities as assigned, including checking schedules and organizing patient flow, collecting patient history and performing intake assessments per Counseling Center guidelines, conduct brief assessments and triage patients to determine level of care needed (e.g. routine, urgent or emergency care), provide de-escalation, support and immediate care for students in crisis, assist with coordinating hospitalizations, provide consultation to students, faculty and staff about mental health services offered and how to access care, prepare medication override and/or prior authorization forms for psychiatrists, assist psychiatric providers with medication refill requests, assist clinical case manager to provide students with referrals to off-campus providers or agencies that provide higher levels of care than can be received at the Counseling Center</li></ul><ul><li><strong>Mental Health Promotion - </strong>Coordinate event logistics including securing meeting rooms, communicating with guest speakers, arranging food for the events, etc., provide occasional general workshops on the types of services offered in the Counseling Center, including the referral process and general care students can expect to receive</li></ul><br><b>QUALIFICATIONS</b><br><ul><li>Associates Degree from an accredited Medical Assistant Program or Bachelor's Degree in Psychology, Social Work or related field; OR 3 or more years of equivalent medical office or mental health clinic experience</li><li>2 years of related experience</li><li>Working knowledge of basic mental health or medical clinic practices, operations, techniques, equipment, and terminology</li><li>Basic knowledge of insurance plans</li><li>Computer experience with MS Office and G Suite, and able to learn and utilize new database and technology tools and concepts, including electronic heath record software</li><li>Strong organizational, time management, interpersonal and written and verbal communication skills</li><li>Strong attention to detail</li><li>Ability to multi-task and function well in a fast-paced environment</li><li>Outstanding customer service skills</li><li>Commitment to working with a diverse community</li><li>Additional hours beyond normal work schedule and holiday coverage may be required</li></ul><b>APPLICATION INSTRUCTIONS</b><br><br>Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. <br> <br><strong>ABOUT AMHERST COLLEGE <br>Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!<br/> <img src="https://analytics.click2apply.net/v/5DxQnMS4QPrVi8O6Cg7bV"> <p>PI112762787</p>
Posted: 2019-08-13 Expires: 2019-09-14

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Medical Assistant for Mental Health

Amherst College
Amherst, MA 01002

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