1+ months

Manager of Dining Hall Operations

Amherst College
Amherst, MA 01002
Apply Now
Apply on the Company Site
  • Job Code
    112235212


Amherst College invites applications for the Manager of Dining Hall Operations position. The Manager of Dining Hall Operations is a full time, year-round position, job group and level SM-3. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.



The Manager of Dining Hall Operations supports the efforts of Amherst College Dining Services by providing the campus community with exceptional products and services in Valentine Dining Hall, and communicating and executing the department's vision, mission and goals. The Manager oversees dining hall operations, as well as leads and directs a diverse group of service staff in achieving success in all areas including, but not limited to great customer service, accurate menu identifiers, and cleanliness and sanitation in the dining rooms and service areas.

The Manager trains, develops and engages the service teams, ensuring they have effective tools and resources to enable their collective success, as the dining hall is essential to supporting student life in their activities and special events. In addition, the Manager takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

The work schedule varies greatly and corresponds to the College's operational needs, and as a manager within the department, the Manager of Dining Hall Operations is relied upon to be in contact and/or available during times of emergent or essential need which may occur during evenings and weekends. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.

Summary of Principal Duties and Responsibilities:
  • Valentine Dining Hall Operations - Manage foodservice operations for the Student Dining program, provide leadership, direction, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, hire, train, supervise and develop staff in an effort toward continuous improvement, create, coordinate, and maintain work schedules to address the needs of the business, as well as review and approve timesheets., oversee operational service standards, as well as cash handling procedures and reconciliation, oversee repairs and maintenance for equipment and the building, evaluate the efficacy of equipment and space utilization
  • Campus Events - Develop, plan, and execute large and small scale events in Valentine Dining Hall, collaborate and support other events on Campus as needed

QUALIFICATIONS
  • Associate's degree in hospitality, management, business, or culinary arts, or in lieu of a degree, an equivalent combination of relevant knowledge, skills, and experience
  • Current ServSafe Manager Certification or be able to achieve within six (6) months of employment
  • Allergen Awareness Certified, as required by the Commonwealth of Massachusetts, or be able to achieve within six (6) months of employment
  • 5 years of foodservice management experience
  • Strong leadership and supervisory skills and experience
  • Proficient in Micro Office Word, Excel, and Access (or experience with another database)
  • Strong written and verbal communication, interpersonal, and customer service skills
  • Strong understanding of food service equipment, and building and property management
  • Demonstrated time management, organizational, and attention to detail skills
  • Ability to take initiative, and work independently and collaboratively
  • Commitment to and experience working within a diverse community
  • Bachelor's Degree in hospitality management or related field preferred
APPLICATION INSTRUCTIONS

Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.
ABOUT AMHERST COLLEGE
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!

PI112235212

<br /><br />Amherst College invites applications for the Manager of Dining Hall Operations position. The Manager of Dining Hall Operations is a full time, year-round position, job group and level SM-3. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.<br /><br /><br /><br />The Manager of Dining Hall Operations supports the efforts of Amherst College Dining Services by providing the campus community with exceptional products and services in Valentine Dining Hall, and communicating and executing the department's vision, mission and goals. The Manager oversees dining hall operations, as well as leads and directs a diverse group of service staff in achieving success in all areas including, but not limited to great customer service, accurate menu identifiers, and cleanliness and sanitation in the dining rooms and service areas.<br /><br />The Manager trains, develops and engages the service teams, ensuring they have effective tools and resources to enable their collective success, as the dining hall is essential to supporting student life in their activities and special events. In addition, the Manager takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.<br /><br />The work schedule varies greatly and corresponds to the College's operational needs, and as a manager within the department, the Manager of Dining Hall Operations is relied upon to be in contact and/or available during times of emergent or essential need which may occur during evenings and weekends. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.<br /><br />Summary of Principal Duties and Responsibilities:<br /> <ul> <li><strong>Valentine Dining Hall Operations - </strong>Manage foodservice operations for the Student Dining program, provide leadership, direction, support and guidance to ensure that food quality standards, inventory levels, food safety guidelines, and customer service expectations are met, hire, train, supervise and develop staff in an effort toward continuous improvement, create, coordinate, and maintain work schedules to address the needs of the business, as well as review and approve timesheets., oversee operational service standards, as well as cash handling procedures and reconciliation, oversee repairs and maintenance for equipment and the building, evaluate the efficacy of equipment and space utilization</li> <li><strong>Campus Events -</strong> Develop, plan, and execute large and small scale events in Valentine Dining Hall, collaborate and support other events on Campus as needed</li> </ul> <br /><strong>QUALIFICATIONS</strong><br /> <ul> <li>Associate's degree in hospitality, management, business, or culinary arts, or in lieu of a degree, an equivalent combination of relevant knowledge, skills, and experience</li> <li>Current ServSafe Manager Certification or be able to achieve within six (6) months of employment</li> <li>Allergen Awareness Certified, as required by the Commonwealth of Massachusetts, or be able to achieve within six (6) months of employment</li> <li>5 years of foodservice management experience</li> <li>Strong leadership and supervisory skills and experience</li> <li>Proficient in Micro Office Word, Excel, and Access (or experience with another database)</li> <li>Strong written and verbal communication, interpersonal, and customer service skills</li> <li>Strong understanding of food service equipment, and building and property management</li> <li>Demonstrated time management, organizational, and attention to detail skills</li> <li>Ability to take initiative, and work independently and collaboratively</li> <li>Commitment to and experience working within a diverse community</li> <li>Bachelor's Degree in hospitality management or related field preferred</li> </ul> <strong>APPLICATION INSTRUCTIONS</strong><br /><br />Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. <br /><strong>ABOUT AMHERST COLLEGE <br />Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!<br /></strong> <img src="https://analytics.click2apply.net/v/k56rVVhVJanMT7A8i2GK5"> <p>PI112235212</p>
Posted: 2019-07-24 Expires: 2019-08-25

Job Opportunities

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Manager of Dining Hall Operations

Amherst College
Amherst, MA 01002

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast