15 days old

Manager, Billing

Rosalind Franklin Univ. of Medicine & Science
North Chicago, IL 60064
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Rosalind Franklin Univ. of Medicine & Science

Job Type: Full-Time Staff
Location: North Chicago, IL, US

Position Summary

Rosalind Franklin University Health Clinics invites applications for a full-time Billing Manager. Rosalind Franklin University Health Clinics encourages applications from individuals belonging to groups underrepresented in their field and those that can add new and valuable perspectives to the patient care environment. The Billing Manager will oversee all areas of billing and collections for Rosalind Franklin University Health Clinics.

Who We Are

Rosalind Franklin University Health Clinics (RFUHC), a subsidiary of Rosalind Franklin University of Medicine and Science, combines compassionate care with state-of-the-art science to provide patients with the highest quality medical services. With clinics in North Chicago, Libertyville, and Vernon Hills, the physicians of RFUHC are innovators in their fields, offering patients access to the latest discoveries in podiatry, behavioral health and reproductive medicine.

Essential Duties & Responsibilities
  • Supervise billing department operations; perform duties such as charge entry, payment posting, reimbursement management, insurance verification, claim submissions, and accounts receivable follow-up; supervise credentialing specialist to ensure that all providers are appropriately credentialed to participate in all clinical activities;
  • Carry out audits of current procedures and processes, identify areas of opportunity within billing/collections operations, and implement changes as needed;
  • Train, allocate work, and resolve problems among billing office personnel;
  • Carry out performance evaluation of personnel and recommend necessary actions;
  • Provide motivation to employees to achieve their best performance and high degree of productivity;
  • Ensure quality and appropriate trainings are provided to newly hired and existing billing staff through effect supervision and coordination of the training process, and by adhering to established company operating policies, procedures and systems, protocols, techniques, and standards;
  • Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff;
  • Collaborate with other departments to get and analyze additional information about patients to be able to record and process billing effectively;
  • Design a training program for the electronic medical records systems with the goal of making daily operations more efficient through the use of technology;
  • Ensure the billing department carries out all its activities in accordance with its overall protocol, and also that they complied with payer, State, and Federal requirements, regulations, and guidelines;
  • Give report of all concerns and issues at the department to the Controller and Medical Director for prompt necessary action.

Required Education & Experience
  • Bachelors degree in Business, Nursing, or related field;
  • 5-10 years of healthcare financial and operational experience;
  • Must achieve a background check clearance.
  • Must have proof of Covid19 vaccination or a university approved exemption.

Required Knowledge, Skills, & Abilities
  • Strong experience of medical insurance/healthcare billing and collections work in a health system or medical practice;
  • Possess profound knowledge and understanding of rules and regulations affecting medical billing and insurance verification;
  • Considerable number of years working in a supervisory or management position;
  • Deep knowledge and understanding of revenue cycle, collections and payment posting, medical billing, Medicare and Medicaid, and third party payers;
  • Solid knowledge of basic accounting principles with the goal of translating billing/collections activities to impact on the financial statements and accounts receivable aging;
  • Strong ability to communicate effectively with staff, colleagues, patients, physicians, and insurers in person, over the telephone, and in writing;
  • Strong proficiency in the use of Word, Excel, and other Microsoft Office tools;
  • Strong ability to display exceptional initiative and work under little or no supervision;
  • Strong ability to train and supervise the work of employees; effectively organize, prioritize, and schedule tasks to ensure practice timelines are met.

Preferred Qualifications
  • Medical Insurance Billing Certificate
  • Experienced user of Athena and/or Advanced MD

Typical Physical Demands & Working Conditions
  • Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

EOE, Including Disability / Vets


Posted: 2021-09-13 Expires: 2021-10-15

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Manager, Billing

Rosalind Franklin Univ. of Medicine & Science
North Chicago, IL 60064

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