16 days old

IT Specialist

Progeny Systems Corporation
Manassas, VA 20110
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Progeny Systems Corporation

Progeny Systems Corporation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Type:
Location: US-VA-Manassas
Category: Information Technology

Job Description

Progeny Systems is seeking an IT Specialist work closely with the various Progeny business units, to coordinate and support business needs within IT out of our Manassas, VA HQ location.

Duties and Responsibilities

Answers, evaluates, and prioritizes incoming telephone, e-mail, and KACE help desk ticket requests for assistance from users experiencing problems with hardware, software, networking, peripherals and other computer-related technologies

Responsible for documenting issues for review of the site IT Manager and prioritizing according to the severity of the problem

Installs, configures, and troubleshoots computers, computer related peripherals, software and network connectivity

Answers questions from users concerning browser setup and settings, hardware and software applications, including custom applications, such as, Microsoft Office Suite and general Inter/Intranet and website usage questions

Makes use of remote-control software to troubleshoot & repair computer issues

Trains users on software and hardware, as required

Install/configure systems with standard Windows operating systems and related applications including Microsoft Office productivity applications, anti-virus, etc.

Images and deploys new computer equipment as instructed

Instructs users in use of equipment, software, and manuals

Performs basic network troubleshooting to isolate and diagnose common network problems

Responsible for making image backups of critical machines and camera security files


Knowledge, Skills and Abilities
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
  • Experience with Data Cabling / Computer Facilities maintenance
  • Ability to run and terminate Cat6 cable using RJ-45
  • PC Imaging/Backups/Preventative Maintenance
  • Proven skills in PC repair, troubleshooting, and deployment
  • Excellent written and verbal communication skills in English (in person and via phone/email) with peers, management, contractors, and vendors
  • Microsoft MCSA
  • CompTIA A+ or MCP in Windows OS certification
  • Strong troubleshooting skills of very complex systems
  • Ability to explain complex IT concepts in simple terms
  • Ability to manage high priority projects
  • Proven ability to work successfully with limited supervision

  • Associates Degree in Network Administration or equivalent
  • Minimum 2 years' experience

This position requires the applicant to obtain and maintain a DoD Clearance.

Physical and Mental Requirements for all positions:
Prolonged stationary periods at a desk
General ability to operate computer and other productivity machinery such as calculator, copy machine, printer, etc.
Ability to lift and transport up to 15 pounds at times
Effectively communicate with others
Ability to stay focused and provide attention to detail.
Ability to think analytically and apply problem solving skills to scenarios throughout the course of the workday


If you need special assistance or an accommodation while seeking employment, please contact our recruiting department at hr@progeny.net or call 703.368.6107. We will make a determination on your request for reasonable accommodation on a case-by-case basis.


To learn more about the Benefits offered by Progeny Systems, including a minimum $1,000 sign-on bonus for all new hires, please visit our website at http://www.progeny.net/careers.

About Progeny Systems

Progeny Systems is a privately held, high-tech small business that provides premium systems, services, and products for the Department of Defense, government agencies and commercial clients. We are a technology leader in numerous areas including: technology insertion; acoustic sensors; signal processing; combat systems; torpedoes; cyber security; biometrics; knowledge management; undersea vehicles; open architecture; electromagnetic maneuver warfare; electronics packaging; and image/video processing/analysis.

Progeny System's ability to leverage flexibility, rapid turnaround, customer responsiveness, and encourage an environment for experimental research has been critical to our success in developing, producing and supporting numerous mission critical national defense systems.

Progeny has provided highly complex products/programs to the United States Government in collaboration with the following agencies, among others:

- United States Navy

- United States Air Force

- United States Army

- Defense Advanced Research Projects Agency (DARPA)

- National Aeronautics & Space Administration (NASA)


Posted: 2022-09-21 Expires: 2022-10-23

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IT Specialist

Progeny Systems Corporation
Manassas, VA 20110

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