18 days old

IT Desktop Support

Huitt-Zollars, Inc. / Architects
Houston, TX 77002
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  • Job Code
    112584709

Huitt-Zollars, Inc. has a full-time opportunity for an IT Desktop Support professional to join our 9-person Corporate IT team that supports 400+ users in 19 offices. This position is based at the Downtown Houston, Texas location and consists primarily of providing end user support to approximately 60+ users at the Houston location and helping other offices as needed via remote. The successful candidate will be able to interact with various staff and work independently or with a team. This is a good opportunity for a desktop support person who enjoys helping people with technology in an architectural and engineering environment.

HZ is a leading full-service design firm providing innovative planning, engineering, architectural design, construction and program management, and design-build project delivery to our clients in the public and private sector. We provide quality solutions for our clients and employment opportunities to qualified talent.

Responsibilities:

  • Provide end user support to 60 + users at the Downtown Houston office
  • Remotely assist other Huitt-Zollars end users as needed
  • Travel to other Huitt-Zollars offices to provide end user support and/or setup when necessary
  • Troubleshoot problems with hardware, software, networking, and plot production
  • Configuration and deployment of new equipment, software and updates
  • Verification of daily backups and data restorations from backups
  • Data archiving
  • Assist users with BYOD devices
  • Equipment relocations
  • Care and feeding of printers/plotters
  • Malware mitigation and removals

Requirements:

  • Proficient in Desktop support; Hardware, Software, PC and Mac, MS Office, Microsoft Exchange, AutoCAD, Revit, Newforma
  • Strong knowledge of Shoretel Phones, Printers, Large format plotters, Daily back-ups, etc.
  • Working Knowledge of Deltek Vision, Video conferencing – Lifesize and Vidyo, ArcGIS, Go To Meeting, Windows SharePoint Services is a plus
  • Experience in an Architectural/Engineering consulting environment
  • Good verbal communication and interpersonal skills
  • Ability to work well with all levels of staff in a work environment that may have a variety of challenges and opportunities
We offer a competitive benefits and compensation package including medical, dental, vision, life, long term disability plans, and two retirement plans: 401(k) and ESOP.

Please apply at: https://external-huitt-zollars.icims.com/

Job ID No: HDT184

Huitt-Zollars is an equal opportunity employer.

PI112584709

<p><strong>Huitt-Zollars, Inc.</strong> has a full-time opportunity for an<strong> IT Desktop Support</strong><strong> </strong>professional to join our 9-person Corporate IT team that supports 400+ users in 19 offices. This position is based at the Downtown Houston, Texas location and consists primarily of providing end user support to approximately 60+ users at the Houston location and helping other offices as needed via remote. The successful candidate will be able to interact with various staff and work independently or with a team. This is a good opportunity for a desktop support person who enjoys helping people with technology in an architectural and engineering environment.</p> <p>HZ is a leading full-service design firm providing innovative planning, engineering, architectural design, construction and program management, and design-build project delivery to our clients in the public and private sector. We provide quality solutions for our clients and employment opportunities to qualified talent.</p> <p><strong>Responsibilities: </strong></p> <ul> <li>Provide end user support to 60 + users at the Downtown Houston office</li> <li>Remotely assist other Huitt-Zollars end users as needed</li> <li>Travel to other Huitt-Zollars offices to provide end user support and/or setup when necessary</li> <li>Troubleshoot problems with hardware, software, networking, and plot production</li> <li>Configuration and deployment of new equipment, software and updates</li> <li>Verification of daily backups and data restorations from backups</li> <li>Data archiving</li> <li>Assist users with BYOD devices</li> <li>Equipment relocations</li> <li>Care and feeding of printers/plotters</li> <li>Malware mitigation and removals</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Proficient in Desktop support; Hardware, Software, PC and Mac, MS Office, Microsoft Exchange, AutoCAD, Revit, Newforma</li> <li>Strong knowledge of Shoretel Phones, Printers, Large format plotters, Daily back-ups, etc.</li> <li>Working Knowledge of Deltek Vision, Video conferencing Lifesize and Vidyo, ArcGIS, Go To Meeting, Windows SharePoint Services is a plus</li> <li>Experience in an Architectural/Engineering consulting environment</li> <li>Good verbal communication and interpersonal skills</li> <li>Ability to work well with all levels of staff in a work environment that may have a variety of challenges and opportunities</li> </ul> We offer a competitive benefits and compensation package including medical, dental, vision, life, long term disability plans, and two retirement plans: 401(k) and ESOP. <br /> <p><strong>Please apply at: <a href="https://external-huitt-zollars.icims.com/" target="_blank" rel="noopener">https://external-huitt-zollars.icims.com/</a></strong></p> <p><strong>Job ID No: HDT184</strong></p> <p><em>Huitt-Zollars is an equal opportunity employer.</em></p> <img src="https://analytics.click2apply.net/v/aQoaabIjbGQlI1QphX1wV"> <p>PI112584709</p>
Posted: 2019-08-05 Expires: 2019-09-06

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IT Desktop Support

Huitt-Zollars, Inc. / Architects
Houston, TX 77002

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