Founded in 1976, the National Association for Healthcare Quality (NAHQ) is a mission-driven organization that focuses on the field of healthcare quality. We work with a broad array of healthcare professionals, in every healthcare setting, who focus on enhancing patient care delivery and improving patient outcomes while optimizing value. This work has never been more important than during the COVID-19 pandemic and NAHQ is growing quickly in response to and in anticipation of the growing value healthcare quality professionals play in the healthcare environment. We have the stability of an organization founded 40 years ago, but the drive of an organization that sees opportunity for rapid and sustained growth. We have more than doubled the size of our revenue in the last seven years and anticipate doubling again in the next five years. We are expanding our product offering into new markets domestically and globally. Our staff come from world-class operations, and we harness data and technology to serve our constituents. Strong candidates who thrive in an innovative and optimistic workplace will find their place at NAHQ. Work with us to make a difference in healthcare quality.

Are you an educational enthusiast ready to take on a challenge and wear multiple hats at a fast-growing organization? We are looking for a professional with a strong background in adult education to join our team to design and develop training & education programs for our learners. This is a contract role with potential to hire based on performance and evaluation of future projects.

Responsibilities

• Create engaging learning activities and compelling course content that increases retention and aids application.
• Design learning for all modalities including asynchronous, synchronous, online, and in-person.
• Work with internal and external subject matter experts (SMEs) to identify specific training needs and target audience.
• Support collaboration among SMEs, third party vendors, and stakeholders in design projects.
• Create and present storyboards for new educational programs that contains screen content, graphics, audio scripts, and interaction.
• Analyze and apply trends and best practices in learning technologies and methodologies.
• Design programs that reflect an understanding of the diversity of learners and learning styles and are ADA 508 compliant.
• Design exercises and activities that engage the audience and enhance learning.
• Create supporting material/media (audio, video, simulations, role plays, games, etc.).
• Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the training.
• Maintain organized documentation for projects.
• Use a continuous improvement approach and learner feedback to refresh and improve NAHQ's educational product portfolio.
• Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness.

Education and Experience

• BS or MA degree in instructional design, educational technology, or adjacent/relevant field.
• 7 to 10 years of previous work experience in instructional design and development.
• Healthcare industry and/or association experience preferred.
• Proven experience designing educational curriculum and working with subject matter experts.
• Certified Professional in Talent Development (CPTD) credential through the Association for Talent Development (ATD) or equivalent helpful.

Special Skills/Knowledge

• Strong proficiency with industry standard design software (Adobe Creative Suite, Storyline and Captivate).
• Understanding of Learning Management Systems preferred.
• Robust project management and organizational skills to achieve target timelines.
• Demonstrates strong communication skills, both written and verbal.
• Visual design skills (Dreamweaver, Photoshop, Illustrator) preferred.
• In-depth knowledge of learning methodology (ADDIE) and instructional design best practice.
• Ability to write effective copy, instructional text, audio, and video scripts.
• A team player who enjoys collaboration and sharing.

Recognizing population-specific differences in healthcare access and health outcomes is an important part of NAHQ's foundational Healthcare Quality Competency FrameworkTM. We value and encourage the contribution and inclusion of diverse experiences and perspectives for the betterment of ourselves, each other, and NAHQ as an organization. NAHQ is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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