Trustwave Holdings, LLC

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Category: Security Services
Team: Network Engineering
Location: Chicago, Illinois Greenwood Village, Colorado


Description

Position at Trustwave

About Trustwave


Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.


Duties:

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Maintain and oversee relationships for all delivery organizations providing security support.
• Manages the implementation of the Security Agreement. Proactively drives the operational compliance on the account. Provide in-house consultancy on information risk management matters and advise on the implementation of security controls on the Account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process)
• Provide security-related education to ensure security awareness and knowledge of customer applicable security policies and processes. Answers questions and concerns regarding customer applicable security policies and processes.
• Ensure that opportunities to improve security are identified. Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for the account or client management and proactively keep Trustwave senior leadership abreast of all account concerns.

Desired experience:

• Trustwave products (SIEM, WAF, IDS, IPS, IVS)
• Excellent customer service skills
• Excellent analytical thinking and problem solving skills
• Strong communication skills
• Self-managed/directed and team oriented
• 2nd language is also desired: Spanish, Portuguese or French preferred

Required:

• At least 5 year experience in Information Security or Networking
• Certification(s) in Security Sector (CISSP, GIAC, Security+, Cisco etc.)

Education:

We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.



To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave's policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.