13 days old

Gift Shop Representative - Seasonal

Denver Botanic Gardens
Denver, CO 80206
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Job Summary: Proactively and courteously solicit Gift Shop sales while assessing and ensuring a respectful, positive, safe, and pleasant Gardens experience for our members, visitors, and customers, fellow employees, and volunteers.

Compensation: $17.00 per hour

Career Type: Seasonal

Education/Experience: High school diploma or general education degree (GED); or six to 12 months related experience and/or training; or equivalent combination of education and experience; six to 12 months experience cash handling, computer use, and customer service/problem resolution. Must be flexible and able to handle multiple and changing priorities, maintain confidentiality, and have experience working in a team environment. Must be able and willing to work evenings and weekends as required.

Essential Duties:

  • Greet Gardens' visitors and Gift Shop customers pleasantly, courteously, and promptly and actively solicit Gift Shop sales.
  • Process accurately customer purchases, exchanges, and returns.
  • Proactively seek to be knowledgeable about all aspects of Gift Shop merchandise.
  • Relay all visitor comments and concerns to management, including suggestions for Gift Shop inventory.
  • Pull damaged or un-ticketed merchandise from the sales floor and follow proper procedures to correct the problems in order to ensure that customers are not inconvenienced and inventory accuracy is not compromised.
  • Follow proper Gift Shop opening and closing procedures.
  • Provide the accurate cash reconciliation of TAM Retail settlements on a daily basis.
  • Train and guide the work of fellow team members and/or less experienced employees as needed, be a GREAT team player, and act as a positive role model.

Other Duties:

  • Maintain all back areas and stock rooms and keep them in an orderly, efficient, and clean condition.
  • Provide updates to management and team members regarding the status of assigned projects.
  • Support the overall merchandising efforts of the team as well as the maintenance and overall presentation of the Gift Shop, including but not limited to dusting, washing glass, and sweeping.
  • Assist Shipping and Receiving to insure the accuracy of counting in and the price ticketing of all new merchandise to ensure inventory integrity.
  • Proactively seek to be knowledgeable about all DBG facilities.
  • Provide timely and accurate information and answers to telephone calls coming into the Gift Shop.
  • Work with all departments to assure the highest quality experience for all DBG visitors.
  • Perform other duties or special projects as requested by management.

Employment Requirement:
Denver Botanic Gardens employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment.


Posted: 2021-10-02 Expires: 2021-11-03

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Gift Shop Representative - Seasonal

Denver Botanic Gardens
Denver, CO 80206

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