22 days old

Financial Aid Counselor, AU

Antioch University
Yellow Springs, OH 45387
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Antioch University

Financial Aid Counselor, AU
Job Title: Financial Aid Counselor Reports To: Associate Director of Financial Aid, AU Job Type: Hourly, Non-Exempt Salary Range: $46,000- $50,000

Position Overview
The Financial Aid Counselor delivers exemplary customer service to current, prospective, and former students by managing the day-to-day processes of the financial aid office. Provides administrative and technical support to the Financial Aid Office. Provides the effective and accurate administration of financial funds, manages the work-study program, provides financial aid counseling, awards financial aid, and originates student aid.
Essential Functions &Primary Responsibilities
  • Provides financial aid counseling (via phone, email, walk-in appointment, orientation, and open house events) to prospective, current, and former students, providing vital support to university recruitment and retention efforts. Counsels regarding procedures, availability, quality and access of financial aid funds in order to assure high quality student services, with the goal of assisting students in meeting their educational goals.
  • Coordinate and manage Federal Work Study and State Work Study programs in conjunction with Human Resources and Central Payroll Offices, including identifying eligible students, communicating job openings, sending Web Time Entry notices, monitoring usage of awarded funds, and facilitating new hire paperwork and student employment contract creation.
  • Award financial aid funds to students using discretion and independent judgment within appropriate state and federal guidelines. Initiates, monitors, and audits these financial funds and relevant records in order to assure their accuracy according to Antioch, state and federal guidelines.
  • Assures the processing of financial aid awards using automated student financial aid awarding and accounting system in order to maintain accurate student financial aid packages and records.
  • Performs Verification processing and C-Match resolution, including default and over-borrowing resolution, for financial aid applicants. Supports University retention efforts by identifying students with unusual, high-need circumstances and reviewing their eligibility for additional assistance.
  • Originates student loan applications using federally mandated calculations and procedures to ensure high quality, accurate and efficient disbursement of loan funds. Counsels and assists students through the process of applying for supplemental loans such as the PLUS Loan. Runs tracking reports to ensure that these applications are processed on a timely basis.
  • Provides student loan counseling and processes exit interviews for all students receiving financial aid prior to graduation in order to establish clear understanding of their responsibilities and to assure compliance with state and federal guidelines.
  • Creates and updates forms, spreadsheets, and publications for internal and external financial aid processes. Logs and tracks important data in shared drive and student data system. Merges data from multiple systems on an ongoing basis as part of administering financial aid programs. Ensures that forms on website and available for handout are updated on a timely basis.
  • Oversees Consortium Agreement program at AUS, including identifying possible eligible students, orienting students on the process, coordinating required paperwork, and reviewing eligibility for continued participation.
  • Coordinates the institutional scholarship process including creating applications, posting and editing scholarships on website, communicating with prospective students, applicants and accepted students. Works with scholarship committee to score and award individual scholarships.
  • Participates as an active member of campus-wide governance structure, planning, and hiring committees, as appropriate.
  • Other responsibilities as assigned
  • Demonstrated knowledge of financial aid processes and regulatory requirements preferred.
  • Demonstrated proficiency using an automated system required. Previous experience using an automated financial aid awarding system strongly preferred.
  • Excellent organizational skills, attentiveness to detail and the ability to handle multiple priorities required.
  • Strong verbal and interpersonal communication skills required.
  • Demonstrated sensitivity to the diversity of the University, its community, and a commitment to uphold the Universitys Affirmative Action/Equal Employment Opportunity policy.
  • AA required, or the equivalent combination of education and experience. Bachelors preferred.
  • 3 to 4 years relevant work experience required.

Hours of Employment
This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. The typical work week is Monday through Friday, 8:oo a.m. - 5:oo p.m., 40 hours per week.

Work Location

Physical Requirements
While performing the duties of this job, the staff member is regularly required to sit, stand, use hands and fingers, and talk or hear. The employee is occasionally required to reach with hands and arms. The individual must regularly lift and/or carry up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Requires daily use of computer and other standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply: Qualified applicants must submit a cover letter, resume/CV, and three business references with contact information at the time of application.

Antioch University provides equal opportunity for all qualified applicants and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identify, age, disability, veteran status, or any other protected classification.

NOTE: The successful candidate for this position will be subject to a pre-employment background check


Posted: 2022-07-21 Expires: 2022-08-22

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Financial Aid Counselor, AU

Antioch University
Yellow Springs, OH 45387

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