29 days old

Family Life Coach (CCR)

Catholic Charities of Central Colorado, Inc.
Colorado Springs, CO 80903
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The Family Life Coach provides comprehensive voluntary services for 40-50 families screened out of child protective services in El Paso County through the Colorado Community Response (CCR) program. The primary focus of CCR is to engage families and connect them to community services to prevent deeper penetration into the child welfare System. The Life Coach will offer education and support services to parents, using strength-based practices. Responsibilities include conducting initial and follow-up assessments; working cooperatively with other agencies to link families to financial services and community resources that meet the parents' expressed needs; and providing direct services and accurate data entry to track and record contacts. Flexible schedule required as this position will work occasional evenings and weekends as needed.

Essential Duties

  • Contact referred families for program enrollment, offering case management and program services.
  • Engage and interview families for program enrollment and provide needs assessment using the CFSA2. Offer strength-based case management services, and follow-up contacts to assess goal attainment and need for further referrals. Manage a case load of 15-20 active families at a time, in addition to ongoing referral outreach.
  • Conduct home visits or visits at other location convenient for family (weekly, semi-monthly, monthly) as determined by family to provide needs assessment, establish client rapport, set family-centered and strengths-based service plan, and provide direct services and follow-up to assigned families.
  • Follow-up contacts to assess goal attainment and need for further referrals and providing resources that may not be available in the community such as, financial planning, parenting skills, and communication skills.
  • Develop effective case plans with families regarding parenting skills, family problems, economic stressors, parent/child relationships, and community connectedness. Work toward keeping children safe in their home and the community.
  • Arrange community referrals for services to maintain a safe environment and enhance child and family wellbeing. Referrals include meeting basic, safety, social, esteem, and cognitive needs of individuals within the family and/or the family as a whole. Intensive follow-up required for any referrals provided.
  • Report to supervisor including information on number of referrals received, home visits completed, and allocation of flex funds as part of report sent to funders and research team.
  • Maintain accurate reports and database of client demographics and services provided for clients. Use forms from Colorado Department of Human Services to collect demographic and program.
  • information for appropriate documentation of case plans, recommendations, contacts, assessments, family engagement activities, etc. Assist with tracking expenditures/revenues to comply with program budget.
  • Integrate a 2Generation, whole family approach guided by family voice.
  • Participate in ongoing trainings and be responsible for following Standards of Quality for Family Strengthening & Support and Trauma-Informed Care.
  • Participate in state meetings and trainings, with the approval of supervisor, in order to implement new and ongoing rules and regulations.
  • Provide advocacy to entities involved with family, based on family needs, including but not limited to welfare and public benefit agencies, landlords, and educational entities.


  • Case management skills and ability to define, collaborate, and facilitate attainment of stated goals.
  • Good computer skills, including word processing and ability to learn Salesforce platform and other databases.
  • Knowledge of family dynamics, systems theory, domestic violence, and social work theory/ practice.
  • Ability to engage, foster, and maintain effective working relationships with a broad variety of families.
  • Knowledge of child development and strength-based family support practices and ability to use these practices when working with families and co-workers.
  • Demonstrated proficiency in problem solving/planning, mediation, and conflict resolution.
  • Knowledge and understanding of Trauma Informed Care principles/practices and Motivational Interviewing, and/or will take initiative toward self-directed learning of these.
  • Utilize a Family Development approach to strengthen families and build support systems.
  • Knowledge of social issues such as poverty, gender bias, domestic violence, alcohol and other drug abuse, child maltreatment prevention, cultural diversity, etc.
  • Knowledge of child welfare and ability to join and establish rapport with families who have been assessed or screened out of the county DHS system.
  • Knowledge of human services agencies and community resources and systems.
  • Ability to demonstrate commitment to developing community members' potential, prosperity and protection with demonstrated understanding of cultural awareness.
  • Able to demonstrate attention to detail, following directions, prioritizing projects, and interpreting policies and procedures to ensure compliance.

Work Environment

  • A majority of the assigned duties are performed in an office environment.
  • The employee is subject to both inside and outside environmental conditions.
  • Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

  • Associates degree in social work, human services, psychology or related field and two to four years of full-time experience working with direct client/family interaction.
  • Bachelor's degree in human services, social work, psychology or related field preferred along with one year full-time experience working with direct client/family interaction.
  • Bilingual English/Spanish preferred.
  • Fingerprint and background clearance required.
  • Work ethic that exemplifies enthusiasm, teamwork, and self-motivation.
  • Transportation and valid driver's license required to meet with families and attend other meetings/training workshops.
  • Demonstrated ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and other community members.
  • Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
  • Strong interpersonal and human relations skills with flexibility, adaptability and ability to multi-task.
  • Ability and willingness to work within the established structure of Catholic Charities and a Family Development approach strengthening families and building support systems.
  • Occasional evenings and weekends are required to accommodate meetings and special events.


  • The salary range for this position is $18.41 - $19.93/hour DOE. Salary is determined based on the applicant's incoming skills and experience and the budget at time of hiring.
  • Grant Funded Position

Position Classification

  • Nonexempt
  • Full Time: 40 hours per week
  • Schedule: Monday - Friday 8:00 am - 5:00 pm


  • Discretionary Time Off (used for sick leave and vacation)
  • Employee Assistance Program
  • Paid Holidays
  • Paid Leave and Unpaid Leave
  • Dental Insurance
  • Medical Insurance
  • Vision Insurance
  • Short-term Disability Insurance after 30 days of employment
  • Long-term Disability Insurance after 6 months of employment
  • Workers' Compensation Insurance
  • Life Insurance
  • $2,000 Dependent Life Insurance for spouse and each eligible child
  • $50,000 Term Life/AD&D (accidental death & dismemberment) Insurance
  • Pension Plan (6-8% of wages plus interest) with 20% vesting after 1 year of service
  • Public Service Loan Forgiveness

Equal Employment Opportunity

Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment.

Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.


Posted: 2022-07-14 Expires: 2022-08-15

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Family Life Coach (CCR)

Catholic Charities of Central Colorado, Inc.
Colorado Springs, CO 80903

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