6 days old

Educational Planner (Veteran Services)

San Jacinto College
Houston, TX 77049
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San Jacinto College

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.

Educational Planner (Veteran Services) - Central Campus

Essential Job Functions:
  • Provide educational planning / academic advising, registration assistance, and assistance in accessing and navigating institutional requirements to students using VA and Hazlewood educational benefits.
  • Certify students for appropriate federal and state educational benefits.
  • Provide career advising to assist students in choosing a career pathway.
  • Plan, implement, and conduct retention and completion activities, specifically for students receiving veterans benefits.
  • Work with the Coordinator / Manager, Veteran Services to plan, implement and evaluate the programs and services provided by Veteran Services.
  • Assist with graduation application process and commencement activities.

Additional Job Functions:
  • Work cooperatively with counterparts on the campus and at other campuses to achieve the College's annual goals and objectives.
  • Represent SJC with outside educational institutions, internal departments, and professional organizations. Serve as department liaison and on campus/college committees as requested.
  • Other duties as assigned.

Knowledge, Skills and Abilities:
  • Must have a working knowledge of Veterans Administration education benefits policies and procedures.
  • Must be knowledgeable about Texas Hazlewood education benefits and how they relate to college policies.
  • Facilitate timely, professional communication and problem resolution strategies
  • Must be able to articulate the value of a community college education.
  • Must be knowledgeable about the Texas Success Initiative (TSI) and the college's policies and procedures related to TSI.
  • Must be knowledgeable about and be responsive to FERPA law and regulations.
  • Maintain processes and systems that improve the quality of customer support services.
  • Demonstrate working functional knowledge of Banner.
  • Must be knowledgeable about university transfer requirements, reverse transfers, and articulations agreements.
  • Must possess outstanding customer service skills and the ability to work with multiple projects and within deadlines.
  • Must be available for occasional nights and weekends activities.
  • Excellent oral and written communication, interpersonal skills, and presentation skills required. Possess personal computer literacy and good organizational skills.

Required Education:
  • Bachelor's degree from a regionally accredited college / university required.

Preferred Experience:
  • Experience / training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations - preferably at the community college level.
  • Certification of VA and / or Hazlewood education benefits.
  • Knowledge and experience with Banner Student system or other student database software systems.

Bilingual Candidates are encouraged to apply.

Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade: 21

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req3389

Posting Close Date: 10/21/2021


Posted: 2021-10-09 Expires: 2021-11-10

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Educational Planner (Veteran Services)

San Jacinto College
Houston, TX 77049

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