12 days old

Education Navigator - Bilingual Preferred (Spanish)

YWCA Metropolitan Chicago
Addison, IL 60101
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Are you passionate about helping others? Do you want to unleash your purpose and potential?

Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area.

YWCA Metropolitan Chicago is the oldest and largest women's organization in the region, with a mission to eliminate racism and empower women. To learn more about the YWCA Metropolitan Chicago, please visit our website at https://ywcachicago.org.

The Education Navigator CCR&R serves as liaison with respect to program/agency initiatives, and provides technical, professional and programmatic guidance, consultation, and support to constituencies as appropriate. Position requires a maximum understanding of the larger implications of higher education as it relates to early care and education. Primary focus will be to support and connect early care and education professionals with higher education institutions. This position is responsible for recruiting and connecting incumbent early childhood care and education workforce members with appropriate Early Childhood Education (ECE) programs at 2- and 4-year institutions to obtain additional degrees, licenses, and credentials and to connect them with ECE Scholarship Opportunities.


Member Contact: Work closely with Training Manager and Early Childhood Services leadership team to review, track, and assess educational needs of early childhood workforce. Build awareness of opportunities and pathways to higher education available to childcare providers and programs in DuPage, Kane, and Lake Counties. Assists in identifying, recruiting and connecting incumbent early childhood care and education workforce members with appropriate Early Childhood Education (ECE) programs at 2- and 4-year institutions. Plan, publicize, and facilitate general informational/educational sessions on higher education and scholarship opportunities for incumbent ECE workforce in diverse communities. Serves as primary point of both internal and external representation and liaison with respect to program/agency initiatives, and provides technical/professional and programmatic guidance, consultation, and support to client constituencies as appropriate. Use appropriate judgment in upward communication regarding client or member concerns.

Administrative duties: Collect information on barriers to higher education experienced by incumbent workforce members. Provide support on assessing needs, sharing information, and connection to higher education opportunities through phone calls, email, in-person / virtual meetings. Collect, analyze and evaluate barriers to higher education; organize, interpret and present it in meaningful oral or written form for varied audiences and provide solid analysis leading to sound decision-making. Issue reports of all findings on an ongoing basis and provides systematic follow up to all program functions.

Office Management: Assist with managing and updating the internal training spaces within the office. Ensuring areas are cleaned and organized with all materials needed.

QUALIFICATIONS: The position requires the ability to problem solve and navigate complexities of large institutions of higher education and foster the required relationships with a variety of different student populations as well as community college, university, and child care community. Having the ability to influence others without formal authority is necessary to the role. Intermediate level of skills with MS Office and Outlook are required; skills with database management, proficiency with spreadsheets and internet search applications are necessary. A general knowledge of community resources is desirable.

Discretion is required for handling of documents and for member concerns. Demonstrated respect and appreciation for working in a multi-ethnic and multi-cultural work environment must be evident. The Learning and Development Specialist must be able to work effectively with members who may show stress and impatience.

Professional Training Required: A minimum of fifteen (15) hours of professional training related to Early Childhood and/or to the responsibilities of the position is required annually.

*Note: A bilingual Higher Education Navigator who works with a foreign language speaking community must demonstrate cultural competency with that community and fluency in both English and the community's language (oral and written).

EDUCATION REQUIRED: Bachelor's degree required. Must have at least two years of work experience in early childhood care and education, counseling/social work, family support, adult education, or higher education.

WORK SCHEDULE: Monday Friday, this position may require work on some evenings and weekends. schedule can vary depending on the needs of the agency.

Pay Range: $50,000 - $55,000


  • Generous amount of PTO & Sick Leave,12 Observed holidays, & Floating Holidays
  • Health, Dental, Vision, Life, Short & Long Term Disability Insurance, & 401(k)
  • Flexible Benefits - employee, dependent, commuter & HSA
  • Employee Assistance Program (24/7)
  • YWCA Retirement Fund (after completion of 2 years of service)
  • Pet Insurance
  • 37.5 hour work week

MANDATORY VACCINATION POLICY DISCLOSURE: YWCA Metropolitan Chicago requires all staff to be fully vaccinated against COVID-19 as a condition of employment. An individual is considered fully vaccinated two weeks after receipt of the second dose of a two-dose vaccine (e.g., Pfizer, Moderna) or two weeks after receipt of a one-dose vaccine (e.g., Johnson & Johnson). Candidates who are offered a position must provide proof of full vaccination prior to their start date. Individuals in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief, or as otherwise required by law, must submit a completed Request for Accommodation form to HR.

YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.

***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***


Posted: 2022-06-17 Expires: 2022-07-19

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Education Navigator - Bilingual Preferred (Spanish)

YWCA Metropolitan Chicago
Addison, IL 60101

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