16 days old

Director of Student Support & Wellness Promotion

Loyola University Maryland - Baltimore, MD
Baltimore, MD 21210
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The Director of Student Support and Wellness Promotion provides direction through strong partnerships with community partners who hold key roles in areas which support students with specific needs such as physical or mental health, finances, conduct, and social adjustment which may affect their academic performance or other aspects of living in community.

The Director provides leadership in wellness/well-being promotion for students through consistent observation of emerging needs and trends within the community and will advise departments, CARE Team and Student Development with data to better inform interventions, needs and programming/initiatives with diversity, equity, inclusion and support for the University's goals and values of a Catholic, Jesuit education. This position reports to the Associate Dean of Students for Student Success.

Essential job duties include:

  • Partner with Associate Dean of Students in consulting with faculty, staff, students, parents, and external stakeholders on reporting students of concern.
  • Work with the Directors of Student Conduct, Student Life, the Messina Program, and the Associate Dean of Students to identify opportunities to collaborate to maximize the efforts from each office to promote wrap-around care, interventions, and education for all student
  • Facilitate student medical leave of absence and re-entry; manage student records; support the coordination of continuity of care for those studying abroad/exchange.
  • Participate as an active member of the Mental Health Task force
  • Maintain high student contact via regular meetings, triage, case management, and collaboration within the Division for Student Development.
  • Maintain files for students who are on a medical leave of absence and follow up with these students. In partnership with Associate Dean of Students, field questions/concerns raised by emergency contacts and students during medical leave.
  • Meet with students initially and regularly to develop individual student success plans (including re-entry following hospital visits) based on their unique circumstances. Coordinate appropriate follow-ups and interventions with other offices and departments to ensure students receive the assistance needed.
  • Oversee the University-wide compliance with the Drug Free Schools Act and lead university and consortium AOD meetings and activities.
  • Provide passive programming and or campaigns during key points in the semester to support student needs during mid-terms, finals, and breaks.

Three to five years of experience in higher education or closely related setting; with experience managing responses to crisis situations; experience working as part of a case management support team and/or behavioral intervention team, and experience navigating complex, decentralized environments.

For more information and to apply online please visit:

  • Ability to collaborate with other stakeholders and campus offices to intervene and/or advocate on students' behalf in support of their needs toward student success. Ability to inspire students to plan, attend to, and attain their academic, social, and other goals.
  • Demonstrated knowledge of on-line student tracking systems and database management as well as standard business technology applications. Strong organization and planning skills, with great attention to detail.
  • Excellent communication skills, verbal and written, including presentation skills; with ability to quickly analyze and integrate information from a variety of sources to make informed recommendations in support of student well-being. Must demonstrate tact and diplomacy with sensitive issues, when interacting with others. Ability to engage in active and empathetic listening and communicate with a service minded orientation.
  • Excellent oral and written communication skills. Strong organizational, analytical and time management skills. Competency in MS Office Suite applications and web-based tools. Ability to supervise and train employees, to include organizing, prioritizing, negotiating conflict, and scheduling work assignments.
  • Ability to maintain unquestioned integrity and strict confidentiality


Posted: 2022-09-21 Expires: 2022-10-23

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Director of Student Support & Wellness Promotion

Loyola University Maryland - Baltimore, MD
Baltimore, MD 21210

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