21 days old

Director, Admissions and Recruitment

Rosalind Franklin Univ. of Medicine & Science
North Chicago, IL 60064
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Rosalind Franklin Univ. of Medicine & Science

Job Type: Full-Time Administration
Location: North Chicago, IL, US

Position Summary

Under the general direction of the Associate Vice President, the Director provides direction for and implementation of a comprehensive and innovative admissions and recruitment strategy in line with the overall enrollment strategy that is continuously assessed and consistent with the goals, mission, and resources of RFU. The Director will be an innovative, thoughtful, and results-oriented leader who will bring a data-informed perspective to a student-centered, integrated, and collaborative enrollment operation. The Director oversees admissions, recruitment, and reporting for the RFU academic programs. The Director will also support and advance the offices commitment to customer service, brand promise, personalization, partnerships, and pipeline development.

Who We Are

The Office of Admissions and Enrollments vision is to provide an integrated customer service experience from pre-inquiry to matriculant, including counseling, admissions, marketing communications, and recruitment. This vision is achieved by delivering consistent high-quality service to students and partners, working collaboratively, and celebrating lives and accomplishments with dignity and respect for all while challenging the process.

Essential Duties & Responsibilities

  • Lead admissions processes and procedures for doctoral, graduate, online, and certificate programs.
  • Supervise, evaluate, and upskill admissions and recruitment staff.
  • Contribute to the use and optimization of the Slate application platform, including Query, Deliver, and Events modules.
  • Adhere to and recommend policies, procedures, and services that are conducive for student selection, matriculation, and program viability.

  • Develop and execute a student-centered, customer service-oriented strategy for cultivating relationships with prospective students from lead generation through registration and matriculation.
  • Ensure that college, school, and program recruitment plans are appropriate to meet the enrollment goals of the individual programs and the university.
  • Engage faculty partners in the recruitment process to project and exceed enrollment goals.
  • Analyze enrollment trends using data and plan strategies based on those trends.

  • Design, implement, and distribute university statistical reports and dashboards to segment applicant population, maximize yields, enable accurate enrollment projections, and guide programs in developing size and capacity strategies.
  • Manage portfolio of high-priority, cross-functional projects.
  • Represent division at on-campus and external agency and stakeholder meetings, as necessary for effective collaboration to achieve enrollment goals.

Other duties as assigned.

Required Education & Experience
  • Masters degree in college student personnel, student affairs, or a related field.
  • Five to seven years of progressively responsible experience in enrollment management or equivalent.
  • At least 3 5 years of direct office or program leadership experience in admissions and recruitment with demonstrated experience in enrollment planning, diversity and inclusion, and staff supervision.
  • Experience building organizational culture to deliver an outstanding, student-centered enrollment experience.
  • Must achieve background check clearance.
  • Must have proof of COVID19 vaccination or a university-approved exemption.

Required Knowledge Skills & Abilities
  • Excellent communication, presentation, problem solving, and technology skills.
  • Ability to work with a diverse team and student body effectively.
  • Ability to build and manage productive relationships with internal and external constituents.
  • Outstanding interpersonal and communication skills.
  • Proficiency with Microsoft and Google products, Slate or equivalent CRM, Zoom, and centralized application services.
  • Hands-on expertise in the development, understanding, and maintenance of complex data models.
  • Appreciation for various program delivery formats, including high-quality hybrid and online offerings.
  • Ability to manage diverse tasks with frequent interruptions and meet deadlines with competing demands.
  • Must be willing and able to travel.

Preferred Qualifications
  • Senior-level admissions experience with the health profession programs preferred.

Typical Physical Demands and Working Conditions
  • Selected candidate must be able to perform the essential functions of the position with or without reasonable accommodations.

EOE, including Disability/Vets


Posted: 2021-11-10 Expires: 2021-12-12

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Director, Admissions and Recruitment

Rosalind Franklin Univ. of Medicine & Science
North Chicago, IL 60064

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