24 days old

Digital Transformation Project Manager

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232
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AtlantiCare Regional Medical Center

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Egg Harbor Twp, NJ


REQ_NUM: 01-31470

Department: Customer Relationship Managmt

Hours Per Week 40

Holidays Required? No

Job Category: Marketing/Communication

Location: Egg Harbor Twp

Weekends Required? No


TITLE: Digital Transformation Project Manager

JOB CODE: 3097



DATE: 12/2022



The Digital Transformation Project Manager is responsible for managing enterprise-wide digital transformation projects, utilizing AHS standardized Project Management Methodologies. This position focuses on the implementation and advancement of digital technologies throughout the enterprise, with a strong focus on foundational digital tools, including AtlantiCare's Digital Front Door and Customer Relationship Management (CRM) solutions. This position will manage multiple projects and technologies concurrently, with a focus on the timelines and objectives defined in the digital strategy roadmap to ensure the success of the digital transformation program as a whole.

This position effectively utilizes project management tools and leads teams in collaboration with project operational and IT leadership to achieve project goals and objectives on time and within budget. Reports and appropriately escalates project progress, risks, and issues to operational owners and IT leadership. Under general direction, is responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Works with the project team to define projects scope and objectives. Develops detailed work plans, schedules, project meetings, resource plans, and status reports. Conducts project meetings and is responsible for tracking, analysis, and reporting. Ensures adherence to quality standards and reviews projects deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Supports Operational, Marketing and IT functions and reporting relationships, participating in IT Project management and leadership meetings as determined.



Completion of Project management certification courses (such as PMP) or a PMI recognized certification.

Valid Driver's License required

At least 6 or more years' experience combined in the field of Project Management and/ Or Health Care Operations Management

Project Management experience leading multiple complex IT implementations within a healthcare environment


Bachelor's Degree

Lean Six Sigma, Green Belt Certification

Previous Health Care management experience preferred

Experience with patient first, digital technologies, including CRM and Digital Front door solutions

  • Work with the Digital team to tailor the organization's digital transformation and CRM Programs to support the Digital Front Door roadmap strategy and integration of organization's multiple technology solutions.
  • Responsible for development of communication plans related to digital initiatives, reporting, and data analytics.
  • Work with the digital team to identify, select, and implement data structures and systems as well as efficient system integration efforts based upon the specific needs and goals of the organization in support of the digital transformation strategy and roadmap.
  • Assemble project team, establish authority as project manager, gain consensus, and develop and effectively communicate a clear understanding of the project scope, objectives, mandates, timeframe, budget and other project requirements.
  • Ensure project requirements, constraints, and assumptions are defined, documented, and effectively communicated in order to establish the project deliverables using requirements gathering techniques (e.g., planning sessions, brainstorming, focus groups).
  • Ensure realistic labor and cost estimates are applied to project activities and tasks in support of project plan and schedule development.
  • Collects status information regularly from the program team and maintains visibility to overall program status for stakeholders and digital leadership, including key performance indicators and return on investment metrics as required.
  • Establishes and executes on a communications plan meeting the needs of the project, including status meetings, status reports, change management, and issue escalation. Creates agendas, ensures the capture of minutes, and conducts meetings in an effective and efficient manner.
  • Manage changes to project scope, schedule and costs using appropriate verification techniques so as to keep the project plan accurate and reflective of authorized project changes.
  • Effectively manages external consulting partners and teams.
  • Maintains, documents, and communicates scope and schedule variances to plan to leadership as appropriate and per the communications plan.
  • Manage project risks through facilitating pro-active risk identification and management and ensuring appropriate contingency plans are developed and implemented to minimize the probability of and/or impact to the project.
  • Organize, manage and direct project team tasks to assure proper application of project management standards, best practices, tools, and methodologies in project work.
  • Create and maintain a current and complete project plan and all other pertinent project documents and artifacts. Leverages approved supporting tools to facilitate document management, sharing, and collaboration.
  • Engages and effectively communicates in a timely fashion with stakeholders, including Digital Experience leadership, Operational owners and sponsors, project team members, IT functional management, and IT leadership on all project tasks and deliverables, including requirements, scope, plans, staffing, budget, risks, issues, schedules, and status.
  • Ensures timely and accurate collection of labor hours related to the project.
  • Effectively communicates relevant project information to project stakeholders and leadership.
  • Participate in and provide guidance related to vendor management associated to assigned projects including but is not limited to, contract negotiations, invoicing issues lists and new product evaluations.
  • Performs project After Action Reviews (AAR) and contributes lessons learned to the collective IT PMO knowledge base.
  • Resolves and/or escalates issues in a timely fashion.
  • Actively participates in and champions the establishment, continual improvement, and adoption of lean principles, business model enhancements and re-invention of existing process for digitization.
  • Create and support an environment of collaboration and mutual support between the functional Operations teams and AIT teams.
  • Contributes to employee goals and performance appraisals as related to assigned projects.
  • Manages and/or supports the Operational and IT functional manager in managing project budget and financing, including but not limited to planned and actual hours, planned and actual dollars, and variances.
  • Actively participate with organizational leadership in project governance activities, including project prioritization, negotiation, and resource management.
  • Performs other duties as assigned or required.

  • Demonstrated ability to successfully lead medium to large sized technology and/or business projects using a standardized methodology.
  • Demonstrated success leading multiple technology and/or business projects in excess of 96 person-months effort (i.e. 8 FTEs for duration of 12 months).
  • Must possess outstanding verbal and written communication skills along with strong facilitation and presentation skills, and the ability to bring a project team to consensus on issues. Must be able to communicate difficult/sensitive information in a diplomatic and tactful way.
  • Demonstrated capability to successfully handle multiple project teams and multiple tasks simultaneously and under strict deadlines.
  • Demonstrated knowledge of and practical application of formal project management methodologies, including PMI's PMBOK Guide.
  • Experience using project management software, including Microsoft Project, is required.
  • Demonstrates a high level of initiative and independence.
  • Demonstrated experience working in a matrixed environment is required.
  • Experience in health care is preferred.
  • Adheres to AtlantiCare Policies and Procedures.


There is a potential for exposure to the hazards and risk within a hospital environment. This includes exposure to infectious disease, hazardous substances, and potential injury. This position requires repetitive motion, fingering, hearing, pushing, reaching, reading, seeing, speaking, standing and walking a majority of the time. Spends time with such equipment as computer terminal, fax machine, copier, and telephone. Occasional driving also required.


Reports to the Corporate Director of Digital Experience and Innovation

Date Reviewed: Human Resources Function Head

Essential functions for this position are identified by an asterisk *.

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.


Posted: 2023-01-11 Expires: 2023-02-12

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Digital Transformation Project Manager

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232

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