25 days old

Customer Service

Fire Code Safety
Sacramento, CA 95820
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Firecode Safety Equipment is one of the largest fire and safety equipment firms in Northern California. We're a family-owned and independent local business, proudly serving the Sacramento region since 1982. Our clients have been with us for many years, which leads to a relaxed, yet productive work environment. We're looking for motivated candidates who prioritize customer service when offering Firecode services.


  • Problem-solving skills in an up-tempo environment
  • Professional attitude and communications skills
  • Work experience in an intense production or sales environment
  • Comfortable handling large incoming/outgoing call volume


  • Be the primary point of contact and build long-term relationships.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Develop a trusted advisory relationship with key accounts
  • Conduct daily scheduling calls
  • Liaise between the customer and our team of technicians
  • Update job knowledge by participating in educational opportunities; asking questions, and solidifying your understanding of our industry
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests
  • Responsible for spending some time on sales to integrate new clients and developing existing client relationships
  • Ensure that your customers' invoices are communicated and received in the most effective way
  • Monitor, analyze, and make decisions on customers' usage of our services


Firecode Safety Equipment, Inc. offers competitive compensation and an outstanding benefits package, including medical, dental, vision, life insurance, and IRA retirement plan. We are an Equal Opportunity/Affirmative Action/Drug Testing employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class.


Posted: 2022-09-02 Expires: 2022-10-04

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Customer Service

Fire Code Safety
Sacramento, CA 95820

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