11 days old

Customer Service Representative

Savage, MN 55378
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SunSource is one of North America's leading fluid power industrial distribution companies, providing products, services and information in hydraulics, pneumatics, filtration, automation systems, and related industrial components, serving both the industrial, OEM, MRO, and mobile equipment markets.

SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow.

Based in Savage, MN the primary responsibility of the CSR is to provide customer support and respond to inquiries to our customers and Account Managers by accurately and professionally processing requests for price, delivery, returns, order status, order expedites, product literature, and technical product assistance.

Required Education and Experience:

  • 2+ years of experience and/or a 2 year Associates or Technical degree.
  • Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) is preferred.
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs are also relevant to the position.
  • Working experience with Trend is a plus.
  • Strong analytical, mathematical and mechanical aptitude is required to be successful in this role.

Essential Functions:

  • Ability to develop relationships with customers and sales teams
  • Prioritizes and manages multiple requests in a fast paced environment
  • Proactively anticipates customer's and manager's needs
  • Fields 50-100+ emails daily
  • Takes ownership and responsibility for own work
  • Sense of urgency
  • Positive attitude
  • Effective communicator via email and phone
  • Attention to detail
  • Highly organized
  • Proficient in Microsoft Office

Would you rather see what we have to offer? Check out SunSource Core Competency video Why is SunSource a great place to work? Click here WHY SUNSOURCE?

We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM

industrial sales, technical sales, field sales engineer, fluid power specialist, hydraulics, pneumatics, automatics, filtration, lubrication, fluid power, service and repair, mobile, mobile hydraulics, mobile OEM, electro hydraulics, hydraulic systems, electronic control systems, gear drive systems, mobile equipment, hydraulic repair, filtration systems, filtration solutions, hydraulic filters, MRO, OEM, account manager, sales manager, new business development manager, territory sales manager, regional account manager, field service engineer, sales representative, outside sales representative, industrial distribution, fluid mechanics, hydraulic technician, diesel mechanic, applications engineer, field service technician, CFPS, FPS


Posted: 2021-07-21 Expires: 2021-08-22

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Customer Service Representative

Savage, MN 55378

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