18 days old

Customer Care Representative

Bellevue Redmond Physical Therapy Center
Calhoun, GA 30701
Apply Now
Apply on the Company Site
  • Job Code
    137754711

Bellevue Redmond physical Therapy center is looking for a qualified customer service professional to join our team. We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Bellevue Redmond Physical Therapy Center offers traditional physical therapy services, we also provide unique programs that include home health programs, athletic technique, strength, posture, work conditioning, ergonomic training, work-related injury prevention and worker's compensation specialties.



  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Experience using help desk software and remote support tools
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases
  • BSc in Information Technology or relevant diploma




PI137754711

Posted: 2021-05-27 Expires: 2021-06-28

Job Opportunities

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Care Representative

Bellevue Redmond Physical Therapy Center
Calhoun, GA 30701

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast