27 days old

Content Development Manager (Canada)

Oxford University Press
Toronto, ON M3C 0H5
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Oxford University Press


Posted: July 20, 2022
Toronto, CAN

We are the worlds largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

More about OUP

Advancing Knowledge and Learning


Responsible for project managing a portfolio of strategically important projects in higher education, and ensuring that they maximize student outcomes. Create products that are distinctive, innovative, and compelling, and which drive digital penetration by being designed to have most impact when used digitally. In close collaboration with authors, thoughtfully enrich and curate both text and non-text content in line with best practice as it relates to learning design and pedagogy. Ensure that budgets are met, and costs incurred are in line with the agreed P & L. Create and share clear, compelling value propositions which speak to clearly-identified market needs. Also directly manage team members to deliver the post-acquisition pipeline. Be responsible for the day-to-day management, professional development, and performance management of team members, and for allocating and prioritizing their teams resources towards the delivery of departmental goals.

Some Principal Accountabilities for the role include:

1. Market and HE ecosystem expertise: Maintain an accurate and dynamic understanding of the competitive environment and customer (lecturer, student) needs by interacting directly with our customers, through reviews, surveys, direct engagement (virtually and in person, e.g. at conferences), and VoC; by completing detailed analyses of our competitors' products; and by analyzing third-party data on the markets in which we compete.

2. Content enrichment and curation: In collaboration with authors and reviewers, work to meet instructor and student needs as fully as possible by creating products that are distinctive, innovative, and compelling.

- Manage the development of all content - including textual and non-textual assets such that it is originated to brief, schedule, budget, and in line with available resources.
- Employ line-editing, structural editing, and content curation to guide and inform author activity.
- Develop storylines, text, instructions, and documentation that underlie and define the generation of new media assets, and collaborate with Technical Development team to make effective use of existing content assets, and to advocate for the enhancement of existing content types/development of new ones
- Develop best in class assessments to optimize learning outcomes.
- Define the nature and scope of non-text assets that enrich our content (figures, photos, video, audio) and curate these assets so that they adhere to best practices (pedagogical and accessibility) and make optimal use of existing OUP assets.???
- Coordinate with agreed vendors to agree TATs and costs that are in line with framework agreements, and to ensure assets are rendered according to the briefs supplied and required accessibility standards.

3. Project management: Manage projects, including the origination and curation of both text and non-text assets, to ensure their completion to brief (including prototypes as needed), schedule, budget, and in line with available resource. Actively maintain awareness of projected P & L during content development through to market launch, and manage costs and profitability to ensure that development work is in line with budget profile. Ensure that content development work is appropriate for the market profile for the project and external feedback. Manage the author relationship prior to submission of their content to ensure their work fully meets the agreed specification and contractual requirements.?Draw up clear and comprehensive author guidance, and adopt working practices that ensure authors adhere to this guidance.

4. Project data maintenance: Ensure project tracking systems, particularly Oxford Publish, are up to date with accurate data. Regularly review project status, including reaching out to authors as necessary to confirm their progress, and update schedules in systems. Ensure that book metadata is optimized, accurate, and kept up to date, and ensure changes are communicated to appropriate stakeholders.

5. Market validation of content: Design online questionnaires to facilitate external peer review of value propositions and sample materials to ensure content meets market needs. Review the work in progress throughout the development stage to enable ongoing assessment, shaping, and curation of the material in order to maximize the success of the final product. Analyze market feedback to identify clear points of action. Leverage and build on the product reviews to seed market development activities and adoptions upon market launch. Partner with marketing to establish class test and pilot strategies and to collaborate on approaches and implementation of impact studies that can be shared with customers and inform future product development.

6. Content positioning: Create and share clear, compelling value propositions, marketing copy, NBAs and NOPAs (as required) for all products. Determine cover design direction, balancing author preference and expectations, competitive environment, and cost management.

7. Brand advocacy: Identify and cultivate strong faculty advocates to inform product and market development, and to participate in the sales process.

8. Team management: Line-manage editorial team members, including co-ordination/monitoring of workloads to maximise throughput, work allocations, schedules, and workflows. Provide support for the team, resolving issues and problems as raised by team members, and facilitating team members work towards goals.

9. Colleague recruitment and onboarding: Play an active role in recruiting talented individuals from diverse backgrounds who show the potential for career growth. Support onboarding, organizational socialization, and a culture of learning and teamwork. Provide mentorship of new team members as well as meaningful opportunities for career growth and development.

  • In-depth knowledge of Higher Education publishing and the Higher Education ecosystem.
  • Demonstrable understanding of learning design principles and how they apply to the shaping of educational content.
  • Proven track record of editorial intervention to enhance the quality of content.
  • Proven track record of strong project management, cost/budget management, successful innovation, and consistent delivery of goals.
  • Highly literate and numerate.
  • Strong organizational, time management, and prioritization skills.
  • Ability to work well on your own initiative and to be proactive in solving problems.
  • Able to demonstrate excellent attention to detail at all times.
  • Ability to work with peers and cross-functionally in a productive manner (including within the matrix management structure of the Press) towards a common purpose and good.
  • Excellent written communication as well as strong interpersonal and verbal skills.
  • Experience leading individuals or small teams, including proven coaching and training abilities

Position Location: This position is hybrid in Toronto, Ontario

GJC: M5 (For internal purposes only)

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


Posted: 2022-07-21 Expires: 2022-08-22

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Content Development Manager (Canada)

Oxford University Press
Toronto, ON M3C 0H5

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