12 days old

Communications Associate (remote)

Human Services Research Institute
Cambridge, MA 02140 Work Remotely
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Were looking for a Communications Associate to support our Director of Communications and projects across the organization. This person will play a key role on our busy communications team, providing administrative and editorial support. They will also support digital communications and help us connect with and share findings with broader communities who have a stake in improving the quality and delivery of human services.

Who We Are

Human Services Research Institute (HSRI) is a nonprofit organization that conducts research and evaluation to improve health and human service systems. We work at local, state, and federal levels. Our goal is to help health and human service agencies transform their policies and practices to produce meaningful outcomes.

Our teams have an unwavering commitment to envisioning equitable services and solutions that create a stronger society for us all. We are an equal opportunity employer, committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work will be, and we encourage people from all backgrounds to apply.


  • Edit/proofread internal and external materials for a range of audiences and contexts, including research and meeting reports, case studies, briefs, toolkits, peer-reviewed articles, training curricula, etc.
  • Covert technical research reports to plain language text for broader dissemination
  • Support staff with presentation design and data visualization
  • Ensure branding and style compliance, and represent communications team policies and guidelines across all materials
  • Offer administrative support to the communications team in tracking products and materials according to deadlines
  • Help manage digital content, including social media and website copy and design across social media channels, the HSRI website, and HSRI-managed sites
  • Assist the communications team in developing and implementing communications strategy across all teams
  • Help manage graphic assets
  • Assist with performing remediation of documents for 508 compliance
  • Help advance public discourse on the need to involve people with lived experience in public service system planning and policy advising

Minimum Qualifications

  • A four-year college degree or equivalent experience
  • Experience in health and human service fields
  • A commitment to excellence and continuous learning
  • An exceptional writer and verbal communicator
  • Ability to juggle and prioritize tasks to meet deadlines
  • Demonstrated ability to understand and present technical information to nontechnical audiences
  • A high regard for inclusivity and cultural sensitivity
  • Experience performing administrative duties
  • Competency in a range of cloud-based communications applications and channels, including MailChimp, Canva, LinkedIn, Twitter, Facebook, etc.

Desired Qualifications

  • Experience equity-promoting approaches to writing and community engagement
  • Experience performing remediation of documents for 508 compliance


Full-time, Monday Friday, 40 hours per week


This is a remote position with an option to work from our Cambridge, MA office, which is accessible by public transportation. HSRI does not permit remote work arrangements based in California, U.S. Virgin Islands, Puerto Rico, and other international countries.

Additional Information

HSRI offers a comprehensive benefits package which includes:

  • Health
  • Dental
  • Short- and Long-Term Disability
  • Life Insurance
  • 403(b) Retirement Plan
  • Flexible Spending Accounts
  • Education Assistance Program

Salary Range

$43,800 - $70,100

Pay is commensurate with skills and experience.

For more information on HSRI, please visit www.hsri.org.

How to Apply

Interested candidates are encouraged to submit a cover letter and resume/CV through HSRIs Career Center.

You can also copy/paste the URL into your browser: https://workforcenow.adp.com/jobs/apply/posting.html?client=hsri&ccId=19000101_000001&type=MP&lang=en_US

Materials can also be mailed to:

Attention: Human Resources

Human Services Research Institute

2336 Massachusetts Ave.

Cambridge, MA 02140

No phone calls or email inquiries, please.


Posted: 2022-08-04 Expires: 2022-09-05

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Communications Associate (remote)

Human Services Research Institute
Cambridge, MA 02140

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