26 days old

Call Center Liaison

Ethos Veterinary Health
Woburn, MA 01801
Apply Now
Apply on the Company Site
  • Job Code
    112224004

Massachusetts Veterinary Referral Hospital has immediate full-time openings for a highly-motivated, Call Center Representatives for our Woburn, MA location with excellent communication and organizational skills.

About Us:

Ethos Veterinary Health is a network of 7 veterinary hospitals in Massachusetts, New Hampshire, and New York that provide 24/7 Emergency and Specialty Care. Our Call Center, located in Woburn, Mass, processes all incoming calls for each of these locations. Our Call Center Liaisons have tremendous responsibility and are relied on heavily to ensure clients needs are met and issues are resolved in a timely manner.

Primary responsibilities include:

  • Answering phone calls & identifying client needs
  • Directing phone calls to appropriate person or location
  • Providing general information regarding services at each location
  • Scheduling appointments
  • Invoicing
  • Providing patient status updates
  • Faxing & filing

Qualifications: Candidates must have the ability and desire to deliver exemplary client service. Previous experience in a medical or veterinary setting is desired as is a fundamental knowledge of windows- based computer programs and a comfort level with technology. Candidates must be dependable and have a solid work history.

This position requires scheduling flexibility: Shifts will include a combination of mornings, midday and evening or overnight shifts and will include a regular weekend shift and some holiday shifts.

Benefits of Working at Massachusetts Veterinary Referral Hospital:

Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance

Thank you for reading our job posting!

PI112224004

<p><strong>Massachusetts Veterinary Referral Hospital </strong> has immediate full-time openings for a highly-motivated, <strong>Call Center Representatives</strong> for our <strong>Woburn, MA</strong> location with excellent communication and organizational skills.</p> <p><strong>About Us:</strong></p> <p>Ethos Veterinary Health is a network of 7 veterinary hospitals in Massachusetts, New Hampshire, and New York that provide 24/7 Emergency and Specialty Care. Our Call Center, located in Woburn, Mass, processes all incoming calls for each of these locations. Our Call Center Liaisons have tremendous responsibility and are relied on heavily to ensure clients needs are met and issues are resolved in a timely manner.</p> <p><strong>Primary responsibilities include:</strong></p> <ul> <li>Answering phone calls & identifying client needs</li> <li>Directing phone calls to appropriate person or location</li> <li>Providing general information regarding services at each location</li> <li>Scheduling appointments</li> <li>Invoicing</li> <li>Providing patient status updates</li> <li>Faxing & filing</li> </ul> <p><strong>Qualifications: </strong>Candidates must have the ability and desire to deliver exemplary client service. Previous experience in a medical or veterinary setting is desired as is a fundamental knowledge of windows- based computer programs and a comfort level with technology. Candidates must be dependable and have a solid work history.</p> <p><strong>This position requires scheduling flexibility: </strong>Shifts will include a combination of mornings, midday and evening or overnight shifts and will include a regular weekend shift and some holiday shifts.</p> <p><strong>Benefits of Working at Massachusetts Veterinary Referral Hospital:</strong></p> <p>Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance</p> <p>Thank you for reading our job posting!</p> <img src="https://analytics.click2apply.net/v/r7roj6SNXoXPs2p4fDe4Z"> <p>PI112224004</p>
Posted: 2019-07-23 Expires: 2019-08-24

Job Opportunities

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Call Center Liaison

Ethos Veterinary Health
Woburn, MA 01801

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast