25 days old

Branch Manager

Sterling Bank & Trust
Oakland, CA 94601
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  • Job Code
    201121105

Sterling Bank & Trust

Description

At Sterling Bank and Trust, we know that a world-class team is a foundation of our success. We are currently looking for a Branch Manager to join our Retail Banking team. The Branch Manager is in charge of managing one of our branches and ensuring the branch will meet and exceed customer expectations and will create a customer focus experience in the branch. You will direct all aspects of branch operation and grow the deposits of the branch generated by the Personal Bankers. The Branch Manager will also be the initial point of contact for addressing customer or regulatory problems.

Sterlings compensation and benefits packages are highly competitive. Full-time Sterling employees have access to a comprehensive health care plan, dental and vision coverage, flexible spending accounts, 401(k) plans with matching contributions, PTO, and more.

A Sample of Your Day-to-Day:
  • Oversees the flow of cash and financial instruments in accordance with company policy.
  • Assesses risk of all financial transactions executed by organization personnel.
  • Collects data to analyze the present and future financial status of the organization.
  • Directs, coordinates, and monitors activities to implement institution's policies and procedures.
  • Contacts customers and business, community, and civic organizations to promote goodwill and generate new business.
  • Drive deposits & investments growth for the branch
  • Compiles and reports financial data as required by organization and government regulations.
  • Manage and coach branch employees to engage customers
  • Address client issues promptly and effectively
  • Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
  • Improve revenues and expenses and grow the business, while exceeding customer expectations
  • Other duties may be assigned.
  • Directly supervises 2 to 3 employees in a Branch. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Interview, hire, and train employees; plan, assign, and direct work;
  • Appraise performance; reward and discipline employees; addressing complaints and resolving problems.
  • Completes all required product, service, and compliance training as it relates to the position and employment with Sterling and adheres to BSA Policy and procedures.
  • Perform all the above duties consistent with professional ethical standards, including reporting any observed ethical violations to the appropriate management, management and/or Board level committees, and/or the Bank's ethics hotline.
What Were Looking For
  • Bachelor's degree (B. A.) from a four-year college or university;
  • Three years related Bank Branch Management experience and/or training; or equivalent combination of education and experience.
Core Competencies:
  • Integrity - Sets high standards of honesty for self and others; transparent intentions; keeps commitments that align with Sterlings Code of Business Conduct and Ethics.
  • Inclusion -Treats people with dignity and respect; creates a welcoming environment and promotes cultural competency.
  • Continuous Learning - Completes all required training to ensure compliance; Identifies and participates in learning activities that lead to professional growth.
  • Synergy - Collaborates together using teams expertise and knowledge to maximize results; Actively seeks information to understand team members and customers circumstances, problems, expectations and needs
About US:

Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products, and outstanding personal service to individuals, professionals, businesses, and commercial customers as a trusted neighborhood bank. We're known for highly competitive deposit rates, expertise in mortgage lending, and keeping deposits at work in the local community. Our customers know that they can stop by any branch and be treated like family. Since the Bank was founded in 1984, our customers have trusted us to help them handle their banking and financial needs. With over $2 billion in assets, Sterling Bank & Trust continues to grow better to serve our customers in communities across the U.S.

EOE Statement:

Sterling Bank and Trust is proud to be an equal employment employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

POSITION REQUIREMENTS: QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and/or EXPERIENCE
  • Bachelor's degree (B. A.) from a four-year college or university
  • Three years related Bank Branch Management experience and/or training; or equivalent combination of education and experience.
  • NOTE: Some branch locations require applicants to be bilingual.
  • Good customer service skills also required.


FULL-TIME/PART-TIME: Full-Time

REQ NUMBER: RET-22-00073

LOCATION: Oakland Branch

ABOUT THE ORGANIZATION: Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products, and outstanding personal service to individuals, professionals, businesses, and commercial customers as a trusted neighborhood bank. We're known for highly competitive deposit rates, expertise in mortgage lending, and keeping deposits at work in the local community. Our customers know that they can stop by any branch and be treated like family. Since the Bank was founded in 1984, our customers have trusted us to help them handle their banking and financial needs. With over $3 billion in assets, Sterling Bank & Trust continues to grow better to serve our customers in communities across the U.S.

EOE STATEMENT: Sterling Bank and Trust is proud to be an equal employment employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Sterling Bank. Please inform Sterling Bank's human resources department if you need assistance completing any forms or to otherwise participate in the application process.





PI201121105

Posted: 2023-01-10 Expires: 2023-02-11

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Branch Manager

Sterling Bank & Trust
Oakland, CA 94601

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