Qualifications/Skills Knowledge & Abilities:

Education: High school diploma or GED equivalent required. Advanced degree in business or related field preferred.

Experience:
Minimum of two years experience in administrative/office setting
Must have knowledge of office procedures and compliance requirements.
Familiar with disability services a plus
Proficient in Microsoft Office suite

Skills Knowledge & Abilities:
Skilled in prioritizing tasks to ensure projects are successfully completed within established deadlines
Skilled in proactively resolving issues with strong decision-making capacity
Skilled in coordinating organizational functions of the administrative support team
Skilled in MS Office suite and other software products
Skilled in verbal and written communication
Skilled in editing skills with exceptional attention to detail
Ability to work independently
Ability to handle confidential information with discretion
Ability to multi-task in a fast-paced environment and adapt quickly to changing priorities

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Attention to Detail: Double checks the accuracy of information and work product to provide accurate and consistent work in a usable form
to others who need to act on it. As well as ensuring accuracy and standards are met by the team.
Communication: Ability to use tact and diplomacy to maintain harmonious relationships with all stakeholders in various modalities
including person-to-person, email and other written formats and on the telephone.
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly, anticipating customer needs, and
giving high priority to customer satisfaction and customer service.
Collaboration: Working as a productive member of a cohesive group toward a common goal and contributing to team development and
effective team dynamics.
Knowledge: Having a solid knowledge base on office work and routines use of technology to achieve goals.
Caring: Works beyond the minimum job requirements and does whatever is necessary to get the job done.
Professionalism: Thinks carefully about the likely effects on others of ones words, actions, appearance, and mode of behavior.
Quality: Produces results or provides service that meets or exceeds company standards.
Confidentiality: Respecting and adhering to ethical principles regarding data production and confidentiality regarding information obtained
as part of the position functions.
Computer Literacy: Using computers effectively and efficiently in the working environment.
Adaptability: Maintaining effectiveness in reaching set goals by adapting to changing circumstances, tasks, responsibilities and people.
Initiative: Does more than is required or expected in the job.
Accountability: the ability to be responsible for the consequences of ones own actions and the actions and decisions of the team.
Reliability: Completes all assigned tasks on time and with minimal supervision

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